Data Center Technician, Global Server Operations, Third-Party Data Center

Socket.dev; Indiana (PA); On-site; USD 105,000 - 145,000; Full time

Job summary

Google’s Hardware Operations team hires an Operations Technician to install, configure, test, troubleshoot and maintain data center hardware and servers. The role focuses on networked components, storage interfaces, and infrastructure reliability.

You’ll join a team delivering cutting-edge compute at scale. Expect hands-on work including racks installation, complex troubleshooting, and cross-team collaboration to meet high-availability goals in a fast-paced environment.

Qualifications

• Experience repairing and troubleshooting technical equipment.
• Experience diagnosing OS, hardware, and server hardware issues.
• Experience with networking protocols.
• Ability to lift 50 lb and perform physically demanding tasks.
• Willingness to work non-standard hours, including weekends and night shifts.

Responsibilities

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow procedures to troubleshoot and diagnose complex equipment issues.
• Maintain data security and integrity per security standards.
• Disassemble equipment at end-of-life for part replacement or maintenance.
• Perform preventative maintenance on equipment, servers and infrastructure.

Skills

Hardware repair

OS & HW troubleshooting

Networking protocols

Physical stamina

Flexible hours

Education

Bachelor's degree or equivalent

4 years maintenance experience

Data center environment experience

Leadership / project management

Tools

Linux OS

Data center monitoring

Project management tools

Job description

Minimum qualifications:

• Experience with performing component-level repairs and troubleshooting on technical equipment.


• Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
  


• Experience with networking protocols.
  


• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
  


• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.


• 4 years of experience in maintenance and monitoring of server systems.
  


• Experience working within a data center or network operation center environment.
  


• Experience with Linux operating systems.
  


• Experience in project management and leadership, and collaborating and partnering with teams.


• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).

About the job:

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $105000 - $145000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

• Deploy and operate new data center infrastructure across teams.
  


• Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
  


• Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
  


• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
  


• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately.