Data Center Technician, Data Center Operations

Amazon Web Services (AWS); Hilliard (OH); On-site; USD 55,900 - 125,100; Full time

Benefits offered by this job

Medical benefits

Financial benefits

Compensation package including equity options

Job summary

A leading cloud services provider is seeking a Data Center Technician to handle technical issues and ensure optimal operations in their data centers. Responsibilities include lifting equipment, working in various environments, and providing exceptional troubleshooting skills. Ideal candidates will have a solid understanding of Linux systems and server hardware, alongside a strong aptitude for problem solving. This role demands flexibility to work shifts, including nights and weekends, in a fast-paced industrial environment.

Qualifications

• 2+ years of experience with server hardware.
• 1+ years of experience with Linux operating systems.
• Certified Network Defender or Security+ preferred.

Responsibilities

• Take ownership of technical issues from customers.
• Engage teams for problem resolution.
• Maintain service level agreements.

Skills

Linux operating systems

Troubleshooting

Problem solving

Work shift management

Education

Associate's degree or military experience

Job description

Data Center Technician, Data Center Operations

Join to apply for the Data Center Technician, Data Center Operations role at Amazon Web Services (AWS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Key Job Responsibilities

• Lifting and moving material up to 40 pounds each
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Work in an industrial environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)

A Day In The Life

• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Are biased to act in the absence of direction or support
• Improve effectiveness through process innovation

You will be required to work shift work that will include days/nights/weekends/holidays.

Basic Qualifications

• Associate's degree, or 2+ years of professional or military experience
• 1+ years of Linux operating systems experience
• 2+ years of experience with server hardware

Preferred Qualifications

• A+ or CND (Certified Network Defender) or Network+ or Security+
• 2+ years of data center experience
• Experience with storage devices
• Experience managing work and priorities through a ticketing system

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company: Amazon Data Services, Inc.
Job ID: A3145000