Data Center Technician

Insight Global; Virginia (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Insight Global is seeking a Field Service Technician to install, commission, maintain, troubleshoot, and repair critical electrical power systems at customer sites region-wide. You will work hands-on with switchgear, transformers, and low- to medium-voltage equipment, including data center and industrial environments.

The role emphasizes on-site customer interaction, safety, and hands-on problem solving, with growth potential into Site Lead and leadership roles.

Qualifications

• 3+ years of hands-on field service experience with electrical systems.
• Experience with switchgear, transformers, and circuit breakers.
• Experience with low- and medium-voltage equipment.
• Experience in data center, mission-critical, industrial environments.
• Experience with commissioning, startup, and testing activities.
• Willingness to travel 30–50% with overnight stays.
• Valid driver's license and clean driving record.
• Strong commitment to workplace safety and OSHA compliance.

Responsibilities

• Perform on-site troubleshooting, diagnostics, maintenance, and repair of electrical power systems.
• Support startup, commissioning, testing, and energization activities.
• Service and maintain switchgear, transformers, circuit breakers, power distribution systems, and industrial controls.
• Conduct preventive maintenance inspections and identify potential system issues before failures occur.
• Serve as the primary customer contact during field service visits and provide technical support and recommendations.
• Train customers on proper operation and maintenance procedures.
• Complete service reports, testing documentation, and maintenance records accurately.
• Track inventory, labor hours, and service activity using company systems.
• Collaborate with engineering, project management, and service teams to ensure successful project execution.
• Utilize remote troubleshooting tools when applicable.
• Follow OSHA, NFPA, and company safety procedures at all times.

Skills

Field service

Troubleshooting

Electrical power systems

Data centers

Customer interaction

Travel 30-50%

NFPA 70E

OSHA 30

Education

High School Diploma or GED

Associate's Degree in EET

Tools

Multimeters

Breaker test sets

Power quality analyzers

Insulation resistance testers

Job description

Job Description

We are seeking a Field Service Technician to support the installation, commissioning, maintenance, troubleshooting, and repair of critical electrical power systems at customer sites throughout the region. This is a highly hands-on role for an experienced technician who enjoys solving complex electrical issues, working directly with customers, and supporting mission-critical environments including data centers and industrial facilities.

The ideal candidate has experience with switchgear, transformers, circuit breakers, low- and medium-voltage power systems, and commissioning activities. This position offers strong growth potential into future Site Lead and leadership opportunities.

Responsibilities

• Perform on-site troubleshooting, diagnostics, maintenance, and repair of electrical power systems.
• Support startup, commissioning, testing, and energization activities.
• Service and maintain switchgear, transformers, circuit breakers, power distribution systems, and industrial controls.
• Conduct preventive maintenance inspections and identify potential system issues before failures occur.
• Serve as the primary customer contact during field service visits and provide technical support and recommendations.
• Train customers on proper operation and maintenance procedures.
• Complete service reports, testing documentation, and maintenance records accurately.
• Track inventory, labor hours, and service activity using company systems.
• Collaborate with engineering, project management, and service teams to ensure successful project execution.
• Utilize remote troubleshooting tools when applicable.
• Follow OSHA, NFPA, and company safety procedures at all times.

Required Qualifications

• 3+ years of hands-on field service experience supporting electrical systems.
• Strong troubleshooting experience with:
  • Switchgear
  • Transformers
  • Circuit breakers
  • Electrical power distribution systems
• Experience working with low-voltage and medium-voltage electrical equipment.
• Previous experience supporting data center, mission-critical, industrial, or similar electrical environments.
• Experience with commissioning, startup, and system testing activities.
• Ability to diagnose, repair, and maintain electrical equipment in the field.
• Experience interacting directly with customers and resolving technical issues on-site.
• Willingness to travel 30-50% with overnight stays as required.
• Valid driver's license and clean driving record.
• Strong commitment to workplace safety and OSHA compliance.
• High School Diploma or GED.

Preferred Qualifications

• Associate's Degree in Electrical Engineering Technology or a related field.
• NFPA 70E Certification.
• OSHA 30 Certification.
• Experience with PLCs, SCADA systems, or protective relays.
• Protective relay testing and preventive maintenance experience.
• Familiarity with field service software, ERP systems, and maintenance tracking tools.
• Experience using electrical testing equipment such as:
  • Multimeters
  • Breaker test sets
  • Power quality analyzers
  • Insulation resistance testers
• Interest in growing into a Site Lead or leadership position.