Data Center Technician

Globalaii INC; United States; On-site; USD 85,962,000 - 114,616,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Continued education

Career growth opportunities

Team-building

Job summary

Mirapath in Minnesota is seeking a Data Center Technician to join our field services team. You will install, troubleshoot, and maintain IT infrastructure inside customer data centers, collaborating with project managers and vendors to keep deployments on schedule.

The role requires hands-on hardware and networking experience, the ability to work day, swing, and night shifts, and travel to customer sites as needed. You will deliver reliable, customer-focused data center support and documentation.

Qualifications

• 3+ years of hands-on experience in data center operations or IT infrastructure.
• Experience diagnosing and resolving server hardware and connectivity issues.
• Strong understanding of data center operations and basic server/network principles.
• Hands-on experience installing and supporting enterprise server and networking hardware.
• Experience with fiber optic and copper cabling, labeling, cable management, and troubleshooting.

Responsibilities

• Install, rack, stack, upgrade, move, and decommission servers and data center hardware.
• Diagnose and troubleshoot server, hardware, connectivity, and basic network issues.
• Install and manage fiber/copper cabling, labeling and testing.
• Maintain clean cable management and organized racks.
• Provide on-site and remote hands support for customers and teams.
• Coordinate with project managers and vendors to keep deployments on schedule.
• Maintain accurate records of work, tickets, and installation documents.

Skills

Data center operations

Server hardware

Networking fundamentals

Fiber optic & copper cabling

Troubleshooting

Documentation

Customer communication

Multi-tasking

Flexible schedule

Driver's license

Tools

KVM systems

Console servers

Out-of-band management

PDUs

Fiber testing tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time US

Salary Range: $30.00 To $40.00 Hourly

Location: Minnesota Employment Type: Full-Time Work Environment: On-site / Customer Data Center Locations Schedule: Candidates must be open and available to work regular/day, swing, and night shifts based on customer and project requirements.

About Mirapath

Mirapath delivers AI-ready infrastructure for data centers, labs, and mission-critical environments. We help customers design, procure, install, and manage infrastructure that is scalable, reliable, secure, and ready for production.

Our team works with leading enterprises and technology organizations to deploy and support critical infrastructure—from racks, power, and structured cabling to connectivity, out-of-band management, and ongoing data center services.

We are looking for a Data Center Technician to join our growing services team in Minnesota. This is a hands-on role for someone who enjoys working with technology, solving problems in the field, and delivering high-quality work in mission-critical customer environments.

The Role

As a Data Center Technician, you will support the installation, maintenance, troubleshooting, and ongoing operation of IT infrastructure within customer data centers.

You will work directly with servers, network equipment, racks, fiber and copper cabling, power infrastructure, and related data center technologies. You will collaborate with Mirapath project managers, technical teams, customers, vendors, and other field resources to complete deployments accurately, safely, and on schedule.

Because data center operations and customer projects may require coverage outside traditional business hours, candidates must be flexible and willing to work regular/day, swing, and night shifts as assigned .

This role is ideal for someone who is detail-oriented, technically capable, comfortable working independently, and committed to providing an excellent customer experience.

What You'll Do

Install, rack, stack, upgrade, move, and decommission servers, network equipment, and other data center hardware.

Diagnose and troubleshoot server, hardware, connectivity, and basic network issues.

Install, route, label, dress, test, and troubleshoot fiber optic and copper cabling.

Manage patch cords, cross-connects, and rack-level connectivity while maintaining clean and organized cable management.

Perform equipment replacements, component swaps, hardware upgrades, and other break/fix activities.

Provide on-site smart-hands and remote-hands support for customers and Mirapath technical teams.

Support installation and connectivity of racks, PDUs, console servers, KVM systems, and related data center infrastructure.

Execute work according to approved scopes of work, installation standards, customer procedures, and change-control requirements.

Perform equipment and rack audits and verify hardware placement, labeling, cabling, and connectivity against project documentation.

Process and coordinate Return Merchandise Authorizations (RMAs), equipment replacements, and defective hardware.

Maintain accurate records of completed work, including tickets, installation documentation, test results, equipment information, and photographs when required.

Assist with inventory management, receiving, staging, deployment, and tracking of equipment.

Identify project risks, installation issues, or customer-impacting conditions and elevate them promptly.

Coordinate effectively with project managers, customers, vendors, contractors, and other technicians to keep projects on schedule.

Maintain a clean, safe, professional, and customer-ready work environment.

Work regular/day, swing, and night shifts as required to support customer operations, deployment schedules, and project needs.

Participate in scheduled maintenance windows, weekends, and after-hours work when required.

Travel to customer data center locations within Minnesota and occasionally to other locations as business needs require.

What We're Looking For

3+ years of hands-on experience in data center operations, data center field services, IT infrastructure, server hardware, networking, or a similar technical environment.

Experience diagnosing and resolving server hardware and connectivity issues.

Strong understanding of data center operations and basic server and network equipment principles.

Hands-on experience installing and supporting enterprise server and networking hardware.

Experience working with fiber optic and copper cabling , including installation, labeling, cable management, and troubleshooting.

Basic knowledge of Ethernet networking, switches, ports, IP connectivity, and structured cabling.

Basic familiarity with Linux and command-line tools is preferred.

Ability to read and follow rack elevations, cable schedules, installation drawings, scopes of work, and technical documentation.

Strong troubleshooting and problem-solving skills.

Excellent attention to detail and commitment to clean, accurate workmanship.

Strong organizational and documentation skills.

Ability to communicate professionally with customers, technical teams, vendors, and project stakeholders.

Ability to manage multiple tasks and priorities in a fast-moving project environment.

Comfortable working independently while knowing when to raise issues.

Must be willing and able to work a flexible schedule that may include regular/day, swing, and night shifts, as well as occasional weekends and scheduled maintenance windows.

Valid driver's license and ability to travel to customer locations as required.

Preferred Qualifications

Experience supporting high-density or AI-ready data center environments.

Experience with enterprise network switches and fiber infrastructure.

Experience with rack-and-stack deployments and data center migrations.

Familiarity with PDUs, console servers, KVM systems, and out-of-band management infrastructure.

Experience with cable testing and certification tools.

Project coordination or project planning experience.

Technical certifications related to networking, cabling, data centers, or IT infrastructure.

Physical & Work Environment

This position involves working in active data center environments and may require standing and walking for extended periods, working around equipment racks,heavy lifting, using ladders or lifts where appropriately trained, and safely moving or installing IT equipment.

This position requires flexibility to work across multiple shifts, including day, swing, and night schedules , depending on customer coverage and project requirements.

Reasonable accommodations will be provided consistent with applicable law.

Compensation

Anticipated hourly pay range: $30.00–$40.00 per hour

Actual compensation will be determined based on relevant experience, technical skills, certifications, responsibilities, and other job-related factors.

Benefits & Development

Mirapath invests in the career growth and well-being of our employees. Benefits for eligible employees include:

Medical insurance

401(k)

Continued education and professional development opportunities

Career growth opportunities in the rapidly expanding data center and AI infrastructure industry

Team-building activities and a collaborative working environment

Why Mirapath?

At Mirapath, you will have the opportunity to work directly on the infrastructure powering some of today's most demanding technology environments.

We value technical excellence, accountability, strong relationships, innovation, continuous learning, responsiveness, and results . Our technicians are trusted representatives of Mirapath at customer sites, and the quality of our work matters—from the way a cable is labeled and routed to the way we communicate with a customer when solving a critical problem.

If you enjoy hands-on technology, take pride in doing things right, and want to build your career in data center and AI-ready infrastructure, we'd like to hear from you.

Mirapath is committed to providing an inclusive workplace and equal employment opportunities to qualified applicants and employees. Employment decisions are based on job-related qualifications, skills, experience, and business needs, consistent with applicable federal, state, and local laws.