Data Center Technician

Google; Red Oak (TX); On-site; USD 74,000 - 103,000; Full time

Job summary

Google is seeking a Data Center Technician in Red Oak, TX to deploy and operate data center infrastructure across projects. You will troubleshoot issues with equipment, maintain security, and support end-to-end hardware installation tasks while collaborating with team members.

This role emphasizes physical work, ability to lift 50 lb, and willingness to work non-standard shifts, including nights and weekends as required in a fast-moving data center environment.

Qualifications

• Experience assembling mechanical or electrical systems and troubleshooting on technical equipment.
• Experience diagnosing OS, server hardware, or networking protocols.
• Ability to lift/move 50 lb and work physically over extended periods.
• Ability to work non-standard hours, nights, weekends and holidays.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and troubleshoot straightforward equipment or infrastructure issues as they arise.
• Maintain data security and integrity according to Google standards.
• Disassemble equipment reaching end-of-life with team support and replacement.
• Repair and perform preventative maintenance on equipment and servers.

Skills

Equipment assembly

Diagnostics troubleshooting

Physical ability

Non-standard hours

Team collaboration

Education

Bachelor's degree

IT Support Certificate

Job description

Data Center Technician

Google

Red Oak, TX, USA

Early

Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

This role is not eligible for immigration sponsorship.

Minimum qualifications:

• Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome issues, and to adapt to changes in a dynamic work environment.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $73,500-$103,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) managed in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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