Data Center Technician

Google; Omaha (NE); On-site; USD 66,500 - 100,000; Full time

Job summary

Google is seeking a Data Center Technician in Omaha, NE to deploy and operate new data center infrastructure across projects, troubleshoot equipment issues, and maintain data security. The role involves physical tasks and collaboration with teams to ensure reliable infrastructure performance.

The position emphasizes hands-on work with servers and networking components, and requires lifting 50 lb and willingness to work non-standard hours in a fast-paced data center environment.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Experience diagnosing and troubleshooting operating systems and/or server hardware or networking protocols.
• Experience with component-level repairs on IT equipment.
• Ability to lift/move 50lb (23kg) of equipment and perform physical tasks.
• Ability to work non-standard hours, including weekends/holidays/shift work.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, applying resources needed to resolve identified issues.
• Maintain the security and integrity of data, monitor media for data security issues per Google standards.
• Disassemble equipment reaching end-of-life for part replacement or maintenance in a team setting.
• Repair and perform preventative maintenance on equipment, servers, or infrastructure based on identified issues and defined solutions.

Skills

OS troubleshooting

Server hardware

Networking protocols

Team collaboration

Physical stamina

Education

Bachelor's degree or equivalent

Job description

Data Center Technician

Omaha, NE, USA

Early

Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs on IT equipment.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, holidays and on shift-based schedule as required.

Preferred qualifications:

• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Completion of the online Google IT Support Professional Certificate program.
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome challenges.
• Ability to adapt to changes in a dynamic work environment.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Googles powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Googles Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Googles product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $66,500-$100,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Googles EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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