Data Center Technician

TekWissen LLC; Memphis (TN); On-site; USD 28,000 - 41,000; Part time

Job summary

TekWissen Group seeks a Data Center Technician to perform troubleshooting, repair, and installation of Dell servers at the customer site in Memphis, TN. The role requires hands-on hardware experience, strong documentation, and the ability to follow POA guidance from Dell.

The position is a temporary onsite assignment with a standard M-F schedule and potential off-hours shifts. Candidates should have 4–6 years in the field and a relevant technical credential or degree.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 4-6 years' experience in area of responsibility.

Responsibilities

• Troubleshoot, repair, order parts, perform preventative maintenance and install Dell products at the customer site.
• Triage issues with direction from Dell Support.
• Document POA results, logs and service reports to Dell via case email.
• Reseat or replace parts; server testing and diagnostics; upgrade firmware as needed.
• Parts locker management and spare parts management; parts return to Dell.

Skills

Server hardware

Linux

Documentation

Team player

Education

High School Diploma or GED

Technical certification/Associate Degree

Job description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.

Position: Data Center Technician

Location: Memphis, TN 38109

Duration: 11+ Months

Job Type: Temporary Assignment

Work Type: Onsite

Shift: 8-5 / M-F There could be off-hours shifts available / once the shift is determined it will be consistent

Job Description:

• Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.
• Triage issues with direction from Dell Support
• Execute plan of action from Dell Domain Engineer/L3
• Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
• Reseating parts, swap or replace parts
• Server Testing and validation (running diagnostics, capturing and uploading logs)
• Upgrading Firmware as needed
• Parts locker management, manage inbound and outbound parts
• Spare parts management, separate from parts locker (during CW server deployments)
• Parts return to Dell

You will be successful in this role if you have:

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 4-6 years' experience in area of responsibility

THE CLIENT WILL USE THE FOLLOWING CRITERIA TO EVALUATE CANDIDATES

Proximity & Availability

• Candidate lives locally (within 15 45 minutes of the work site)
• Comfortable with daily commute
• Willing to work shifts and be on-call

Technical Ability

• Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
• Experience with server swaps and deployments
• Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
• Experience with water cooling servers (desirable, not required)
• Familiarity with Linux
• Has built PCs
• Follows provided Plan of Action (POA) from support
• Stays current with technology (reading, company announcements, continuous learning)
• Can handle the physical demands of the job

Documentation

• Provides real-time, detailed documentation
• Demonstrates good documentation habits
• Has experience in documentation

Communication & Team Fit

• Communicates clearly, directly, and proactively
• Is personable and articulate
• Provides detailed examples
• Works well in a team and maintains a positive attitude
• Does not require excessive prompting or give elusive answers

Work Ethic & Prioritization

• Demonstrates strong work ethic and accountability
• Can prioritize tasks based on severity and customer demand
• Shows initiative and thrives in fast-paced, critical environments
• No periods of inactivity, lack of initiative, or difficulty handling pressure

TekWissen Group is an equal opportunity employer supporting workforce diversity.