Data Center Team Lead-RMA

Dsv Air & Sea SAU; Clarksville (TN); On-site; USD 55,000 - 70,000; Full time

Job summary

Dsv Air & Sea SAU is seeking a Team Lead for RMA in Clarksville, TN to oversee loading and unloading of freight, ensuring quality checks, and executing inventory counts. The role requires strong interpersonal skills and critical thinking to interact effectively with customers and manage tasks efficiently.

Ideal candidates will have 3–5 years of experience and be knowledgeable about safety protocols related to electrical equipment. The position demands flexibility, attention to detail, and the ability to lift and maneuver freight safely.

Qualifications

• 3–5 years of related experience required.
• Strong interpersonal and customer service skills necessary.
• Experience with computers and knowledge of electrical safety is required.

Responsibilities

• Oversee loading and unloading of inbound and outbound freight.
• Perform quality checks on freight verifying part numbers and quantities.
• Execute daily inventory cycle counts and place replenishment orders.

Skills

Interpersonal skills

Customer service skills

Analytical skills

Critical thinking

Job description

Job Title and Location

Team Lead - RMA
Location: Clarksville, TN
Division: Solutions
Type: Salary

Responsibilities

• Oversee loading and unloading of inbound and outbound freight to and from vehicles and containers, including management of shipping documents and records.
• Perform quality checks on inbound and outbound freight, verifying part numbers, quantities and ensuring material is in pristine condition.
• Execute daily inventory cycle counts and place replenishment orders for critical spare parts on site at the datacenter.
• Process return shipments of various electronic components utilizing multiple warehouse management systems.
• Oversee and perform the placement of server racks on the datacenter floor using laser measuring devices with 100% accuracy.
• Populate electronic components and install cabling into server racks by following provided diagrams and schematics.
• Install rack hardware using various hand, power, and measuring tools.
• Operate material handling equipment such as straddle stackers, rack movers, and electric pallet jacks.
• Perform and oversee cleanup activities in the work area to ensure safety, cleanliness, and adherence to 5S standards.
• Push, pull, and lift frequently throughout the workday.

Deliverables & Achievements

• Daily adherence to safety and process procedures.
• Punctuality and reliability.
• Attention to detail and a focus on quality.
• Flexibility and ability to cross‑train in multiple departments within the datacenter.
• Effective delegation and coaching skills.

Skills & Qualifications

Strong interpersonal and customer service skills are required. This role involves regular interaction with customers and other stakeholders on site at the datacenter. The ability to forge positive working relationships across groups is key to team success. Critical thinking and strong analytical skills are needed to make confident decisions based on information and data to meet production goals effectively, accurately, and efficiently.

Experience with computers is required. Knowledge of electrical safety and static discharge hazards and protocols is required, as the position involves working with live electrical and electronic equipment and components.

3–5 years of related experience is required.

The individual must be capable of performing all essential functions with or without reasonable accommodation.

Must be able to pass all relevant background checks, clearances, and drug and alcohol tests.

Equal Employment Opportunity Statement

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources [e-mail]. DSV reserves the right to defer or close a vacancy at any time.