Data Center Team Lead-RMA

DSV - Global Transport and Logistics; Clarksville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

DSV - Global transport and logistics in Clarksville, TN is seeking a Team Lead-RMA to manage material orders, customer service, and inventory for on-site datacenter operations, including server assembly and component installation.

This role requires 3–5 years of related experience, strong interpersonal and computer skills, and adherence to safety and 5S standards. You will supervise loading/unloading, perform quality checks, run daily cycle counts, and support cross-training across departments.

Qualifications

• 3-5 years of related experience is required.
• Experience with computers is required.
• Knowledge of electrical safety and static discharge hazards and protocols is required.

Responsibilities

• Oversee loading and unloading of inbound/outbound freight and manage shipping records.
• Perform quality checks on inbound/outbound freight and verify part numbers and quantities.
• Execute daily inventory cycle counts and replenishment for datacenter spare parts.
• Process return shipments using multiple warehouse systems.
• Place server racks on the datacenter floor with accuracy using laser tools.
• Populate electronic components and install cabling into racks per diagrams.
• Install rack hardware using hand/power/measuring tools.
• Operate material handling equipment such as pallet jacks and stackers.
• Maintain cleanliness and safety following 5S standards.
• Push, pull and lift regularly during the workday.

Skills

Interpersonal skills

Customer service

Job description

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Clarksville, TN

Division: Solutions

Job Posting Title: Team Lead-RMA

Time Type: Salary

Responsible for providing and maintaining effective material orders, customer service, and inventory management as well as various customer material movement requests. Responsible for the assembly and installation of servers and various electronic components using a variety of hand tools, power tools and measuring devices.

Tasks & Responsibilities

• Oversee loading and unloading of inbound and outbound freight to and from vehicles and containers including the management of shipping documents and records
• Perform quality checks on inbound and outbound freight, checking for accurate part numbers, quantities and ensuring material is in pristine condition
• Execute daily inventory cycle counts and replenishment orders for critical spare parts on site at the datacenter
• Process return shipments of various electronic components utilizing multiple warehouse management systems
• Oversee and perform the placement server racks on the datacenter floor utilizing laser measuring devices with 100% accuracy
• Oversee and perform the population of electronic components and install cabling into server racks by following provided diagrams and schematics
• Install rack hardware using various hand, power and measuring tools
• Operate various types of material handling equipment such as straddle stackers, rack movers and electric pallet jacks
• Perform and oversee cleanup activities in the work area to ensure safety, cleanliness, and adherence to 5s standards
• Push, pull and lift frequently throughout the workday

Deliverables & Achievables

• Daily adherence to safety and process procedures
• Punctuality and reliability
• Attention to detail and a focus on quality
• Ability to be flexible and cross-train in multiple departments within the datacenter
• Effective delegation and coaching skills

Details/Specification/Explanation of the role specific skills

Strong interpersonal and customer service skills are required. This position will regularly interact with customers and other stakeholders on site at the datacenter in this role. The ability to forge positive working relationships with the different working groups is key to our team's success. Critical thinking abilities and strong analytical skills are needed in this role for confident decisions making based on information and data provided to meet production goals effectively, accurately, and efficiently. Experience with computers is required in this role. Knowledge of electrical safety and static discharge hazards and protocols are required as this position requires working with live electrical and electronic equipment and components. 3-5 years of related experience is required.

The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation

Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.