Data Center Team Lead — 24/7 Operations & Safety

Meta; Temple (TX); On-site; USD 111,000 - 159,000; Full time

Job summary

Metaʼs Fleet Operations, Reliability and Central Engineering (FORCE) team seeks a Data Center Lead to guide a group of Data Center Technicians responsible for server and network break/fix at a Meta data center site.

You will own team performance, coverage, and development, serving as the escalation point for the team and partnering with cross-functional teams to keep the fleet healthy and safe.

Qualifications

• 4+ years of data center, IT, or network operations experience.
• Familiarity with server and network hardware, including break/fix, cabling, and optics.
• Experience leading, mentoring, or coordinating work of others (manager, team lead, or shift lead).
• Track record of safety and quality in a hands-on operational environment.
• Strong written and verbal communication, able to elevate clearly to partners.
• Ability to work onsite and support a 24/7 operation, including on-call rotation.

Responsibilities

• People development: directly manage Data Center Technicians, biweekly 1:1s, growth roadmaps, real-time feedback.
• Proficiency management: ensure technicians reach proficiency milestones and track by platform.
• Team performance: author performance reviews and address gaps with FOM and HR partner.
• Coverage and scheduling: own site shift, weekend rotation, and on-call to support 24/7 operations.
• Incident leadership: act as site escalation point, coordinate across functions, lead incident responses.
• Quality, standards, and safety: enforce MOP adherence, ticket hygiene, safety protocols in data hall.
• Communication: cascade strategy to daily work and represent the site in leadership reviews.
• AI leadership: coach on responsible AI use and interpreting AI-generated diagnoses.

Skills

Years of experience

Hardware familiarity

People leadership

Safety & quality

Communication

On-site availability

Education

Bachelor's degree in engineering or CS

Job description

Metaʼs Fleet Operations, Reliability and Central Engineering (FORCE) team seeks a Data Center Lead to guide a group of Data Center Technicians responsible for server and network break/fix at a Meta data center site.

You will own team performance, coverage, and development, serving as the escalation point for the team and partnering with cross-functional teams to keep the fleet healthy and safe.