Data Center Systems Technician

Gilder Search Group; Sumner (WA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Gilder Search Group is seeking a Data Center Systems Technician in Sumner, WA. The position supports mission-critical data center operations for a colo provider, with an emphasis on reliability, uptime, and customer service within a fast-paced facility.

The role involves monitoring and maintaining BAS/BMS/EPMS systems, performing night and weekend coverage, and collaborating with facility teams to ensure safety, compliance, and 100% uptime on all critical infrastructure.

Job description

Data Center Systems Technician

Sumner, WA

Day and Night Shift Available

This opportunity is working directly with a mission-critical data center colo provider. This firm provides data center solutions custom-fit to the requirements of their client's mission-critical operational facilities. They provide reliability of mission-critical facilities for many of the world's largest organizations facilities supporting Enterprise Clients. This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits.

Responsibilities:

• Apply knowledge on controls and buildingautomation systems platforms such as Electrical and Power Monitoring Systems (EPMS), BuildingAutomation Systems (BAS), or Building Monitor Systems (BMS) in a data center environment - testing andoperations


• Provide emergency support when needed on critical controls systems onsite


• Monitor, maintain, and act as incident first-response for liquid cooling cabinet system to ensure optimal thermal management


• Manage, run diagnostics, and troubleshoot infrastructure monitoring systems to maximize system uptime and visibility and ensure SLAs are maintained


• Perform Remote Hands / Smart Hands services for tenants using exceptional customer service skills, including racking, cabling, hardware diagnostics oncompute and network equipment


• Conduct routine facility rounds and respond to emergency infrastructure alerts during the night shift


• Provide support for the facility team during maintenance activities and incident response


• Operate software to allow for the site infrastructure equipment and systems to perform withouterror in obtain maximum up time


• Troubleshoot system errors and conflicts within the software and operating systems


• Adhere to and review existing facility operating procedures (MOPs, SOPs, EOPs) and participate in defining and refining new onesas it pertains to control processes


• Monitor contractors and vendors for procedural, safety, environmental, risk mitigation and \"stop work\" process compliance with established SOPs and Policies


• Communicate effectively and provide team with updates to mitigate risk, safe operations and shift coordination


• Uphold our high standards of excellence in facility operation and appearance as well as respectful interpersonal conduct with colleagues and customers alike


• Monitoringfire detection andsuppression systems, battery monitoring along local area network (LAN) mapping and records keeping


• Repair and Troubleshoot controls systems and hardware (relays, controllers, etc.)Possess working knowledge on data center unique access systems and CCTV systems


• Assist with the integration of a new computerized maintenance management tool (CMMS) for all software andhardware systems along with all datacenter infrastructure systems


• Oversee all change management and controls system upgrades while maintaining 100% uptime on allexisting equipment


• Direct and monitor subcontractors (onsite and offsite) including scheduling, resource management and coordination of design, construction and start-up services as needed. Construction trades generally include various electrical, mechanical and equipment suppliers


• Install, coordinate, and wire BMS / HVAC controllers and field devices including low voltage cable terminations


• Troubleshoot BAS systems including corrective actions and discuss with technical support problems related to maintenance or operation of equipment


• Collect data and performs datacenter rounds and system readings


• Develop process documentation and training materials


• Install and wire BAS controllers and field devices including low voltage cable terminations


• Execute troubleshooting of BAS systems including corrective actions


• Perform QA / QC of BAS and integrated systems using BAS software tools

Qualifications:

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience


• Critical Facilities / Data Centerinfrastructure operations and management software experience


• Working knowledge ofNetworking, routing and switching protocol, and networking equipment such as Cisco,Moxa, Ubiquity, etc/communication protocols such as Modbus, TCP/IP, and BACnetand the ability to resolve network and hardware problems in a timelymanner


• Ability to monitor network performance and proactively identify areas for improvement andoptimization


• Troubleshoot to resolve or identify an equipment malfunction or failure


• Certification or relevant experience in cybersecurity principles and best-practices


• Ability to implement, document, and maintain network hardware and network security


• Experience installing and troubleshooting low-voltage control system wiring


• Hands-on experience with one or more building automation / industrial control systems ( Honeywell, Alerton, Distech Controls, TridiumNiagara N4, Allen-Bradley, StruxWare etc)


• Preferably 2-5+ years experience with DCIM, Electrical and Power Monitoring Systems (EPMS), Building Automation Systems (BAS), or Building Monitor Systems (BMS)


• PLC / ALC Experience


• Experience and proficiency using a Computerized Maintenance Management System (CMMS)


• Process and procedure development experience (SOPs, MOPs, EOPs, etc)


• Ability to follow company and site safety requirements, comply with OSHA standards


• Analyze and prepare documents, reports and correspondence


• Candidate must be willing to cover nights & weekends when necessary (rotational shift work day shifts and night shifts)


• MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams)


• Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy nukes- EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, etc.)


• Requires excellent verbal, written communication skills & customer relation skills


• Ability to work independently and resourceful with good initiatives


• Ability to successfully work independently; Self Starter and should prioritize well


• Proactive, resourceful, delegator and a multitasker


• Exceptional organizational skills with an attention to detail


• Physical ability to lift 50 lbs if needed

Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan

EOE/AA Employer M/F/D/V