Data Center Shift Technician

CBRE Group, Inc.; Town of Sweden (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

CBRE Group, Inc. is seeking a Data Center Shift Technician to manage and resolve daily work orders across a 24/7 operation. You will maintain logs in the in-house system and ensure safety and security compliance for contractors and staff.

The role requires a high school diploma or equivalent with 1–2 years of related experience. Expect rotating day/night shifts and strong teamwork in a critical environment.

Qualifications

• Requires high school diploma or equivalent; 1–2 years of related experience considered in lieu of diploma.
• Must be able to lift 50 lbs and perform physical tasks in a 24/7 shift.
• Ability to work day and night shifts, with rotating schedule and some unsociable hours.

Responsibilities

• Resolve day-to-day work orders and maintain timely completion in a 24/7/365 operation.
• Maintain up-to-date log of completed and outstanding work items in the in-house system.
• Ensure safety and security requirements are followed by all contractors and staff.
• Communicate effectively with client and management teams and participate in the training program.

Skills

Communication

Organizational skills

Teamwork

Inquisitive mindset

Education

High School Diploma/GED or trade school diploma

Tools

Microsoft Office

Job description

About the Role

As a CBRE Data Center Shift Technician, you will resolve and complete day‑to‑day work orders to meet client satisfaction targets and ensure completion in the time frame required in 24/7/365 operations.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

What You’ll Do

• Maintain an up‑to‑date log of work completed and outstanding items through the in‑house system.
• Ensure that all contractors and staff comply with all company, client safety, and security requirements.
• Participate in the critical services training program.
• Ensure effective communication with the client and management team is maintained.
• Operate as a team with other technicians by sharing expertise and experience to help resolve operational problems.
• Provide holiday, training & sickness cover for other members of the shift team.
• Track and complete Critical Services Planned Preventative Maintenance and provide condition assessments of plant and equipment.
• Log and action all out‑of‑line situations with incident reports.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need

• High School Diploma, GED, or trade school diploma with 1–2 years of job‑related experience. In lieu of a diploma, a combination of experience and education will be considered.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• Ability to work in a rotational shift pattern consisting of day and night shifts which include unsociable working hours.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Why Join CBRE?

• Be part of a high‑performing team in a critical environment.
• Work with advanced data center infrastructure.
• Be part of a collaborative, supportive, and high‑performance culture.
• Collaborative and safety‑focused workplace.