Data Center Services Technician - Network/Telecommunication Svcs

Gwinnett County Public Schools; City of Binghamton (NY); On-site; USD 44,000 - 73,000; Full time

Job summary

Applitrack is seeking a Data Center Services Technician to monitor data center infrastructure and network services, including environment and systems. You will manage automated job processing with Control-M and perform tasks on data center equipment to ensure smooth operations.

The role requires experience in a data center or NOC, and the ability to work after hours as needed. A HS diploma is required, with a Bachelor's degree preferred; Network+/A+ are nice-to-have qualifications.

Qualifications

• H.S. Diploma or GED required.
• Bachelor's Degree in related field preferred.
• Experience in a data center/NOC or similar environment required.

Responsibilities

• Monitor data center infrastructure including environment, systems and network services via dashboards and procedures.
• Monitor automated job processing and execute run requests using Control-M.
• Monitor and perform directed tasks on data center equipment.
• Update asset inventory and rack/unrack servers and network wiring as needed.
• Be available after hours or on weekends 3-4 times a year if needed.

Skills

NOC monitoring

Staff coordination

Multitasking

Communication

Project management

Procedural following

Process improvement

Work under pressure

MS Office

Education

HS Diploma/GED

Bachelor's degree preferred

Tools

MS Office Suite

Job description

Data Center Services Technician - Network/Telecommunication Svcs JobID: 104355

• Position Type:
  Professional/Technical/ Data Center Services Tech


• Date Posted:
  9/30/2026


• Location:
  Instructional Support Center


• Date Available:
  10/19/2026

Job Code: Data Center Services Tech - 030035 Standard Hours: 40 Department: Network/Telecommunication Svcs - 282657 Empl Class: NA

Minimum Salary: $44,424.00/Annually
Maximum Salary: $73,105.00/Annually
Scheduled Days: 245
Target Openings: 1

License and Certification Qualifications:

• Network+ and A+ Preferred

Education Qualifications:

• H.S. Diploma or General Education Degree or equivalent Required


• Bachelor's Degree in related field Preferred

Experience Qualifications:

• Experience working in a data center, NOC or similar environment Required


• 2 years ' experience in data processing Preferred

Skills Qualifications:

• Thorough understanding of Network Operations Center (NOC) support/system monitoring


• Ability to learn specific guidelines in completing operating responsibilities


• Ability to communicate and work well with staff and user departments


• Ability to schedule and process daily activities


• Ability to manage assigned projects


• Ability to follow oral and written instructions quickly and accurately


• Ability to analyze existing processes and identify areas for improvement


• Ability to multitask


• Ability to work well under pressure and in emergencies


• Proficiency with MS Office suite

Primary Responsibilities:

Responsible for monitoring data center infrastructure including environment, systems, and network services via provided monitoring dashboards and procedures. Responsible for monitoring automated job processing and executing run requests using BMC Control-M. Responsible for monitoring and performing directed tasks on data center equipment. Responsible for completing assigned payroll processes, printing paychecks and other mass print jobs. Responsible for updating asset inventory and racking/un-racking servers and network wiring as needed. Be available to work after hours or on a weekend 3-4 times a year if needed.

• Monitor data center infrastructure equipment, and interface with vendors for maintenance and repairs. Be proficient in data center emergency procedures.


• Monitor Wide Area Network (WAN) as directed by WAN group to support network access.


• Create tickets within the established ticketing system to address data center facility, network and/or system related alerts.


• Communicate and escalte issues to ensure prompt resolution of user impacting events.


• Monitor school cameras and create/assign incidents to the Risk Response Team.


• Print payroll checks. Execute and print payroll reports.


• Print and process tax forms and student transcripts.


• Utilize and maintain data center equipment such as high speed printers and Magnetic Ink Character Recognition (MICR) printers.


• Monitor existing Control-M automated jobs and process tickets for adding new jobs with user department assistance.


• Maintain clear inter-shift communications to accomplish the desired work flow of each specified processing day.


• Monitor and order inventory for the data center.


• Perform other duties as assigned.

Physical Demands:

While performing the duties of this job, the employee is required to stand, walk, negotiate stairs, climb ladders, reach with hands and arms, talk, and hear, manipulate tools and small items with hands, and lift and transport up to 50 pounds over short distances. The employee is required to operate a motor vehicle in performance of duties. Specific vision abilities required by this job include close vision, distance vision, and color vision. The employee may be subjected to a wide range of ambient temperature and humidity conditions while working on equipment under varying conditions including overhead work and work in confined spaces. Potential hazards of this position include working with electricity, working with heat and noise producing machinery and equipment, working on elevated equipment using ladders or other lifting devices, and use of chemicals and solvents. Reasonable accommodations will be made for individuals with specific disabilities.