Data Center Resource & Dispatch Coordinator

Trane Technologies; Baton Rouge (LA); Hybrid; USD 78,305,000 - 128,255,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Fertility coverage

Job summary

Trane Technologies seeks a Resource Coordinator for its Data Center team, coordinating resources, labor, and materials to execute service agreements and repairs. You will liaise with Field Technicians and Service Managers to prioritize work and ensure timely delivery.

The role requires strong customer service, organization, and multi-tasking abilities, with familiarity in HVAC/energy systems preferred. Onsite work Mon-Thu with flexible Friday locations, supporting a hybrid work model.

Qualifications

• Certificate/degree from college or technical school with three (3) years related experience and/or training; or minimum of five (5) years of related experience and/or training with HS Diploma/GED.
• Must be extremely comfortable and effective on the phone.
• Must be organized with the ability to multi-task and prioritize daily interruptions.

Responsibilities

• Coordinates service resources, dispatches and assigns team members to project.
• Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
• Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians.
• Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
• Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
• Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.

Skills

Customer service

Phone communication

multitasking

Attention to detail

Organization

Flexibility

Communication

Education

College or technical degree; HS Diploma acceptable

Tools

Word

Excel

Outlook

Windows

Job description

Trane Technologies seeks a Resource Coordinator for its Data Center team, coordinating resources, labor, and materials to execute service agreements and repairs. You will liaise with Field Technicians and Service Managers to prioritize work and ensure timely delivery.

The role requires strong customer service, organization, and multi-tasking abilities, with familiarity in HVAC/energy systems preferred. Onsite work Mon-Thu with flexible Friday locations, supporting a hybrid work model.