Data Center Resource Coordinator

CFO Trane U.S. Inc.-CFO; Milwaukee (WI); Vor Ort; USD 67.000 - 86.000; Vollzeit

Benefits dieser Stelle

Health insurance

401K match

Paid time off

Tuition assistance

Family building benefits

Zusammenfassung

Trane Technologies in Milwaukee, WI is seeking a role to coordinate service resources, dispatches, and project staffing with Project Managers and HVAC field supervisors. You will schedule personnel, materials, and subcontractors to meet project needs and ensure timely completion within financial standards.

The position requires a college or technical degree with related experience (or five years with a HS diploma) and strong customer service, organizational, and communication skills.

Qualifikationen

• Certificate/degree from college or technical school with three (3) years related experience and/or training; or minimum of five (5) years of related experience and/or training with HS Diploma/GED.
• Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
• Must be organized with the ability to multi-task and prioritize daily interruptions.
• Strong attention to detail and enjoy working in fast paced environment.
• Knowledge of Word, Excel, Outlook, and Windows.
• Flexibility to work overtime/weekends, as required.
• Familiarity with Energy Management Systems, HVAC Systems and/or Temperature Controls preferred.

Aufgaben

• Coordinate service resources, dispatches and assigns team members to project.
• Schedule personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
• Interact and communicate with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians.
• Coordinate operations interaction with the Parts Department and Acquisition, as necessary.
• Maintain customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
• Generate work orders, review project paperwork, forward project paperwork to Project Administrators, and generate various reports.

Kenntnisse

Customer service

Organized

Multitasking

Attention to detail

Communication

Ausbildung

College/technical degree or HS diploma with experience

Tools

Word

Excel

Outlook

Windows

Jobbeschreibung

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. We boldly go.

Work Schedule

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

Location

Trane in Milwaukee, WI.

Role Overview

In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational resources. Ultimately, this individual will coordinate the execution of service agreements and repair work. This includes procuring the appropriate labor and materials for work completion within financial standards. Customer interaction, communicating with the Field Technicians, and coordinating job priorities with Service Managers will be an everyday occurrence.

What You Will Do

• Coordinate service resources, dispatches and assigns team members to project.
• Schedule personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
• Interact and communicate with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians.
• Coordinate operations interaction with the Parts Department and Acquisition, as necessary.
• Maintain customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
• Generate work orders, review project paperwork, forward project paperwork to Project Administrators, and generate various reports.

What You Will Bring

• Certificate/degree from college or technical school with three (3) years related experience and/or training; or minimum of five (5) years of related experience and/or training with HS Diploma/GED.
• Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
• Must be organized with the ability to multi-task and prioritize daily interruptions.
• Strong attention to detail and enjoy working in fast paced environment.
• Knowledge of Word, Excel, Outlook, and Windows.
• Flexibility to work overtime/weekends, as required.
• Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred.

Compensation

• Annual Base Salary Range or Hourly Base Pay Range: $67,260.00 - $86,200.00
• Compensation Type: Exception
• Hourly Incentive Eligible: No
• Sales Commission Eligible: No

Benefits

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.
• Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role

• No

Equal Opportunity Employer

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to make bold commitments that set new standards to enhance the health and well‑being of our employees, customers, communities, and the planet we share.

Accommodations

We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at: [e-mail]