Data Center Resident Engineer

NANYANG TECH PTE. LTD.; Town of Islip (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading technology firm seeks a professional to provide hands-on support for server and networking infrastructure at a data center. The ideal candidate will manage hardware installations, resolve connectivity issues, and collaborate with engineering teams to ensure proper maintenance. This role requires strong troubleshooting skills and the ability to work in a team-oriented environment while adhering to client access protocols.

Qualifications

• Proficient in server components including HDDs, CPUs, and RAM.
• Skilled in multitasking with a detail-oriented mindset.
• Willing to work rotational shifts in a data center.

Responsibilities

• Support the on-site build and configuration of VPC infrastructure.
• Collaborate with client teams to troubleshoot on-site hardware issues.
• Follow change management processes for all on-site activities.

Skills

Understanding of server hardware

Strong communication skills

Excellent troubleshooting skills

Job description

Job Description

• Provide professional services to support the on-site build, configuration, and break-fix of Virtual Private Cloud (VPC) infrastructure in the Data Center.
• Escort engineers during on-site visits for hardware servicing and maintenance activities.
• Plan, schedule, and coordinate closely with OEM vendors for the physical installation, configuration, testing, and repair of server, storage, and network hardware.
• Ensure all hardware components—including servers, storage systems, and network devices—are mounted and installed according to design specifications.
• Follow up on cabling and patching requests to ensure proper connectivity and labeling.
• Collaborate with client teams and engineers to troubleshoot on-site hardware and infrastructure issues.
• Initiate and adhere to client change management and access control processes for all on-site activities.
• Provide physical hands-on support for server hardware, including power cycling, reboots, and component replacement.
• Other ad-hoc assigned duties.

Requirements

• Understanding of server hardware, SAN (Storage Area Network) storage, and networking components such as routers and switches.
• Proficient in server components including HDDs, CPUs, RAM, network interface cards (NICs), and storage controllers.
• Strong communication skills with the ability to collaborate effectively across multiple teams.
• Skilled in multitasking with a detail-oriented mindset and strong organizational abilities.
• Excellent troubleshooting skills for both hardware and network-related issues.
• Willing and able to work rotational shifts in a data center environment.
• Open to travel as required by job responsibilities.