Data Center NetOps Technician

EOS IT Solutions; Alabama; On-site; USD 36,437 - 43,050; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

10 Days of Paid Time Off (PTO) annually

12 Paid Holidays

401(k) Retirement Plan with a $2,500 matching company contribution

Job summary

EOS IT Solutions is looking for a Data Center Repair Technician to join their infrastructure team in Alabama. This role includes hands-on repairs and maintenance of data center hardware like servers and switches, along with local travel to various sites.

Qualified candidates will have a technical diploma in electronics or IT hardware, alongside skills in organizing and managing tasks. The position offers health benefits, paid time off, and a competitive pay range from $26.45 to $31.25 hourly.

Qualifications

• Technical diploma or certification in electronics, computer hardware, or a related field.
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize.
• Excellent problem-solving skills.
• Valid driver’s license and ability to lift equipment up to 50 pounds.

Responsibilities

• Perform hands-on repairs and replacements of hardware components.
• Manage lifecycle of hardware components from installation to recycling.
• Conduct physical inspections and routine maintenance on equipment.
• Oversee inventory management of spare parts.
• Collaborate with technical teams for hardware replacements.
• Document repair activities and maintain accurate records.
• Execute basic physical layer troubleshooting.
• Support new hardware installations.
• Participate in emergency response for urgent issues.

Job description

Overview

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward‑thinking solutions based on multi‑domain architecture, with customer satisfaction and commitment to superior quality of service as our top priorities. We invest in and support our partners and employees, and we pride ourselves on delivering services through global simplicity with trusted transparency.

Job Location

This position involves traveling locally to multiple sites to support Data Center Infrastructure & Cloud operations.

What You Will Do

We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

Key Responsibilities

• Perform hands‑on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues.

Essential Criteria

• Technical diploma or certification in electronics, computer hardware, or a related field.
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem‑solving skills and the capacity to perform well in a fast‑paced environment.
• Valid driver’s license and ability to meet physical requirements of the job, including lifting equipment up to 50 pounds.

Physical Requirements

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS Benefits

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
• 10 Days of Paid Time Off (PTO) annually.
• Occasional overtime and bonus opportunities.
• 12 Paid Holidays.
• 6 Sick Days (available after 90 days of employment).
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment).

Pay Details

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

Pay Range: $26.45—$31.25 USD

EEO Statement

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non‑merit factor.