Data Center Repair Technician

eositsolutions; Richmond (VA); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

10 Days Paid Time Off

Overtime and bonus opportunities

12 Paid Holidays

Sick Days

401(k) Retirement Plan with company 2,

Job summary

EOS IT Solutions is seeking a Data Center Repair Technician to join the infrastructure engineering team. The role focuses on physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

The position involves rotational shifts for 24/7/365 support and local travel to multiple sites to support Data Center Infrastructure & Cloud operations. You will work with technical teams to minimize downtime and document repair activities.

Qualifications

• Technical diploma or certification in electronics, computer hardware, or a related field.
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.

Responsibilities

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues

Skills

Hardware repair

Data center

Cisco/Arista/Juniper

Server hardware

Cable management

Education

Technical diploma/cert

Tools

Cisco gear

Arista gear

Juniper gear

x86 servers

Job description

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

This position involves rotational shifts to support 24/7/365 operations.

This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations

WHAT YOU WILL DO:

We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

KEY RESPONSIBILITIES:

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.


• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.


• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.


• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.


• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.


• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.


• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.


• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.


• Participate in emergency response teams to address urgent hardware issues

ESSENTIAL CRITERIA:

• Technical diploma or certification in electronics, computer hardware, or a related field.


• Proven track record of repairing and maintaining IT and network hardware in a data center environment.


• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.


• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.


• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.


• Valid driver's license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds.

PHYSICAL REQUIREMENTS:

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.


• Dexterity to manage small and complex components during hardware maintenance.


• Frequent standing, bending, and moving within confined spaces in the data center.


• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS BENEFITS:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date.


• 10 Days of Paid Time Off (PTO) annually


• Occasional overtime and bonus opportunities


• 12 Paid Holidays


• 6 Sick Days (available after 90 days of employment)


• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Pay Range

$27.64 - $28.85 USD