Data Center Operations Technician - 24/7 Critical Facilities

Netrality Data Centers; Kansas City (MO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Multiple offerings for medical, dental, and vision insurance

Company-paid life and disability insurance

Paid parental leave

401k matching

Employee discount services

Job summary

A data center operator located in Kansas City is seeking a Data Center Technician. In this role, you will monitor critical systems and provide top-tier support to colocation customers. Candidates must have a High School Diploma and 2 years of data center or related experience. Strong troubleshooting and customer service skills are essential. The position offers opportunities for professional growth in a collaborative environment, alongside comprehensive benefits like medical insurance and a 401k matching program.

Qualifications

• 2 years of previous Data Center experience or closely related technical fields required.
• Fundamental knowledge of Data Center cooling and power infrastructure a plus.
• Excellent communicator and team player.

Responsibilities

• Monitor Critical Facilities Monitoring System to address alarms.
• Provide top-tier physical and remote customer support.
• Perform routine operational tasks including equipment handling and troubleshooting.

Skills

Troubleshooting

Multitasking

Customer service

Communication

Collaboration

Education

High School Diploma

Industry-related certifications or associate degree in technical area

Tools

Microsoft Office Suite

Adobe Suite

Job description

A data center operator located in Kansas City is seeking a Data Center Technician. In this role, you will monitor critical systems and provide top-tier support to colocation customers. Candidates must have a High School Diploma and 2 years of data center or related experience. Strong troubleshooting and customer service skills are essential. The position offers opportunities for professional growth in a collaborative environment, alongside comprehensive benefits like medical insurance and a 401k matching program.