Data Center Operations Supervisor

UAB Medicine; Birmingham (AL); On-site; USD 64,000 - 104,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Employee assistance program

Wellness program

Paid parental leave

PSLF eligibility

Job summary

UAB Medicine is seeking a data center supervisor to oversee day-to-day computer operations within the data center. You will manage staff assignments, monitor performance, and drive issue resolution and change management.

Maintenance of system availability and reporting of metrics are key responsibilities. The role requires a high school diploma or GED with at least five years of related experience, with education substitutions permitted for experience.

Qualifications

• High School diploma or GED and five years of related experience required.
• Work experience may substitute for education requirement.

Responsibilities

• Supervise the computer operations within the data center.
• Manage day-to-day staff assignments and monitor performance.
• Resolve problems and change management issues.
• Monitor production systems' response time and maintain availability.
• Prepare metrics to evaluate systems performance and coordinate with IT groups and users to meet service objectives.

Skills

Interpersonal skills

Verbal communication

Written communication

Problem solving

Team leadership

Customer service

Documentation

Education

High School diploma or GED

Tools

IBM Mainframe

JCL

CICS

Batch job processing

UPS

HVAC knowledge

PDU knowledge

Job description

UAB Medicine is seeking a data center supervisor to oversee day-to-day computer operations within the data center. You will manage staff assignments, monitor performance, and drive issue resolution and change management.

Maintenance of system availability and reporting of metrics are key responsibilities. The role requires a high school diploma or GED with at least five years of related experience, with education substitutions permitted for experience.