Data Center Operations Manager, Third-Party Data Centers, Server Operations

Google; Chicago (IL); On-site; USD 138,000 - 200,000; Full time

Job summary

Google is seeking a Data Center Operations Manager to lead third-party data center and server operations. You will oversee daily site operations, ensuring SLOs, and manage a team of data center technicians across shifts.

The role requires a technical bachelor's degree, 8 years in infrastructure, and 2+ years in leadership and vendor management. You must be able to work non-standard hours, including nights, weekends, and holidays. This position supports Google’s AI and Cloud platforms.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
• 2 years of experience managing technical teams, vendor or contract management and delivery.

Responsibilities

• Oversee the computing and networking operations of a data center site(s), and ensure SLOs are met and team performance is aligned to those goals.
• Hire, coach, and develop a team of technical staff to meet objectives.
• Take responsibility for the management and implementation of multiple projects for your team and ensure data center related priorities are consistent with company objectives.
• Work with others to set and implement short-term and long-term strategy for the site.
• Identify problems and create solutions for computing and network architecture.

Skills

Technical degree

Team leadership

Vendor management

Shift work

Education

Bachelor's degree in a technical field or equivalent practical experience

Job description

Data Center Operations Manager, Third-Party Data Centers, Server Operations corporate_fare

Google place Michigan City, IN, USA

Minimum qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
• 2 years of experience managing technical teams, vendor or contract management and delivery.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications

• More than 3 years of experience managing a technical team.
• Experience leading and managing projects from initiation to completion and directing operations management initiatives.
• Experience working with third-party colocation providers.
• Comfort with ambiguity and shifting priorities.

About the job

At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.

Google isn't just a software company. As a part of the Global Server Operations team, you will be responsible for deploying, monitoring, and servicing the state-of-the-art physical infrastructure behind Google's powerful search, Cloud, and AI technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.

In this role, you will manage a team for the 2nd shift.Your team will install, configure, test, troubleshoot and maintain hardware (like servers and their components) and server software (like Google's Linux clusters). You will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You may lead small project teams on larger installations and develop project contingency plans. Weekend, evening or off-hours management support may be required. The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're behind Google's groundbreaking innovations, empowering the development of AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $138000 - $200000 (USD) + 15% bonus target + equity + benefits

Responsibilities

• Oversee the computing and networking operations of a data center site(s), and ensure Service Level Objective (SLOs) are met and team performance is aligned to those goals.
• Hire, coach, and develop a team of technical staff to meet objectives.
• Take responsibility for the management and implementation of multiple projects for your team and ensure data center related priorities are consistent with company objectives.
• Work with others to set and implement short-term and long-term strategy for the site.
• Identify problems and create solutions for computing and network architecture.