Data Center Operations (H/F Support) Engineer

Tata Consultancy Services; Lebanon (NJ); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Job summary

Tata Consultancy Services is seeking an IT Data Center Technician to manage daily operations of the data center, including servers, networking, power, cooling, and asset documentation.

The role requires hands-on experience with servers, storage, cabling (Cat6/fiber), and DCIM/ticketing systems, with shifts including weekends or on-call as needed. This is an on-site position in New Jersey.

Qualifications

• 3–5 years of IT Infrastructure experience, preferably in a data center environment.
• Solid understanding of server hardware, network cabling, routers, switches, and storage devices.
• Familiarity with cabling standards (Cat6, fiber), power configurations, and rack layouts.
• Ability to lift/move equipment up to 50 lbs in physically demanding environments.
• Willingness to work in shifts, including weekends or on-call as required.

Responsibilities

• Perform hands-on support for physical servers, network devices, storage systems, and related hardware.
• Install, rack, cable, and decommission data center equipment as needed.
• Monitor and maintain physical infrastructure including power, cooling, and connectivity.
• Troubleshoot and resolve hardware and connectivity issues with Network and Server teams.
• Handle incident response and escalation protocols for onsite infrastructure problems.
• Maintain inventory of equipment and asset tagging/documentation.
• Assist in patching network and fiber connections per layout standards.
• Follow SOPs for deployments, moves, adds, and changes.
• Work with vendors and internal teams during hardware replacement or upgrades.
• Ensure data center security, cleanliness, and environmental compliance.

Skills

Server hardware

Network cabling

Routers

Switches

Storage devices

DCIM

Ticketing systems

Monitoring platforms

Tools

DCIM

Ticketing systems

Monitoring platforms

Job description

Job Description

Data Center Operations (H/F Support) Engineer

We are seeking a skilled and reliable IT Data Center Technician to manage and support daily operations of the data center. The ideal candidate will be responsible for maintaining server hardware, network devices, and ensuring connectivity within the infrastructure environment.

Key Responsibilities

• Perform hands‑on support for physical servers, network devices, storage systems, and related hardware.
• Install, rack, cable, and decommission data center equipment as needed.
• Monitor and maintain physical infrastructure including power, cooling, and connectivity.
• Troubleshoot and resolve hardware and connectivity issues in coordination with Network and Server teams.
• Handle incident response and escalation protocols for onsite infrastructure problems.
• Maintain inventory of equipment and ensure proper asset tagging and documentation.
• Assist in patching network and fiber connections in accordance with layout standards.
• Follow standard operating procedures (SOPs) for deployments, moves, adds, and changes.
• Work with vendors and internal teams during hardware replacement, repairs, or upgrades.
• Ensure data center security, cleanliness, and environmental compliance.

Requirements

• 3–5 years of experience in IT Infrastructure, preferably in a data center environment.
• Solid understanding of server hardware, network cabling, routers, switches, and storage devices.
• Experience with tools like DCIM (Data Center Infrastructure Management), ticketing systems, and basic monitoring platforms.
• Familiarity with cabling standards (Cat6, fiber), power configurations, and rack layouts.
• Ability to lift/move equipment (up to 50 lbs) and work in physically demanding environments.
• Willingness to work in shifts, including weekends or on‑call as required.

Salary Range: $60,000–$65,000 a year