Data Center Operations (H/F Support) Engineer

Tata Consultancy Services; Chicago (IL); On-site; USD 60,000 - 65,000; Full time

Job summary

Tata Consultancy Services in Chicago is seeking a Data Center Operations Engineer to manage and support daily data center activities. You will maintain server hardware, network devices, and ensure reliable connectivity across the infrastructure.

The role requires hands-on experience with servers, cabling, and power/cooling systems, plus the ability to work shifts and coordinate with Network and Server teams. On-site duties and vendor collaboration are expected as part of normal operations.

Qualifications

• 3–5 years of IT infrastructure experience, preferably in data center.
• Strong knowledge of server hardware, network cabling, routers, switches, and storage equipment.
• Experience with DCIM and ticketing systems.
• Familiarity with Cat6 and fiber cabling, power configurations, and rack layouts.
• Ability to lift/move equipment up to 50 lbs and work in physically demanding environments.
• Willingness to work in shifts, including weekends or on-call.

Responsibilities

• Perform hands-on support for physical servers, network devices, storage systems, and related hardware.
• Install, rack, cable, and decommission data center equipment as needed.
• Monitor and maintain physical infrastructure including power, cooling, and connectivity.
• Troubleshoot and resolve hardware and connectivity issues in coordination with Network and Server teams.
• Handle incident response and escalation protocols for onsite infrastructure problems.
• Maintain inventory of equipment and ensure proper asset tagging and documentation.
• Assist in patching network and fiber connections in accordance with layout standards.
• Follow SOPs for deployments, moves, adds, and changes.
• Work with vendors and internal teams during hardware replacement, repairs, or upgrades.
• Ensure data center security, cleanliness, and environmental compliance.

Skills

IT Infrastructure

Server hardware

Network cabling

DCIM

Monitoring platforms

Tools

DCIM software

Job description

Job Description

Data Center Operations (H/F Support) Engineer

We are seeking a skilled and reliable IT Data Center Technician to manage and support daily operations of the data center. The ideal candidate will be responsible for maintaining server hardware, network devices, and ensuring connectivity within the infrastructure environment.

• Perform hands-on support for physical servers, network devices, storage systems, and related hardware.


• Install, rack, cable, and decommission data center equipment as needed.


• Monitor and maintain physical infrastructure including power, cooling, and connectivity.


• Troubleshoot and resolve hardware and connectivity issues in coordination with Network and Server teams.


• Handle incident response and escalation protocols for onsite infrastructure problems.


• Maintain inventory of equipment and ensure proper asset tagging and documentation.


• Assist in patching network and fiber connections in accordance with layout standards.


• Follow standard operating procedures (SOPs) for deployments, moves, adds, and changes.


• Work with vendors and internal teams during hardware replacement, repairs, or upgrades.


• Ensure data center security, cleanliness, and environmental compliance.

Requirements

• 3–5 years of experience in IT Infrastructure, preferably in a data center environment.


• Solid understanding of server hardware, network cabling, routers, switches, and storage devices.


• Experience with tools like DCIM (Data Center Infrastructure Management), ticketing systems, and basic monitoring platforms.


• Familiarity with cabling standards (Cat6, fiber), power configurations, and rack layouts.


• Ability to lift/move equipment (up to 50 lbs) and work in physically demanding environments.


• Willingness to work in shifts, including weekends or on-call as required.

Salary Range- $60,000-$65,000 a year