Data Center Network Technician: Scale & Automate Enterprise Networks

Amazon Inc.; New Albany (OH); On-site; USD 39,000 - 67,000; Full time

Job summary

Amazon Data Services, Inc. in New Albany, OH is seeking an Infrastructure Delivery Network Technician to support large-scale data center networks and drive automation initiatives. You will deploy, configure, and troubleshoot hardware, coordinate with engineering teams, and document procedures to ensure reliable network operations.

The role requires 2+ years of hardware troubleshooting and 1+ year of networking experience, plus a high school diploma. Some travel and on-call shifts may be required.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.

Responsibilities

• Participate in migration, basic configuration and rollout of new or upgraded hardware.
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects.
• Collaborate with Network Engineering & Network Technical Project Manager teams for fast, smooth rollout of designs and products.
• Troubleshoot networking, routing and inter-connectivity issues, including device configuration and low-level application interaction.
• Up to 20% travel within geographical work area may be required; some travel outside traditional work area may be requested.
• Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords.

Skills

Hardware troubleshooting

Networking experience

Education

High school diploma

Job description

Amazon Data Services, Inc. in New Albany, OH is seeking an Infrastructure Delivery Network Technician to support large-scale data center networks and drive automation initiatives. You will deploy, configure, and troubleshoot hardware, coordinate with engineering teams, and document procedures to ensure reliable network operations.

The role requires 2+ years of hardware troubleshooting and 1+ year of networking experience, plus a high school diploma. Some travel and on-call shifts may be required.