Data Center Manager (Night Shift- Red Oak)

DataBank; Red Oak (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health, Vision and Dental Insurance

Short-Term and Long-Term Disability?保险

Life Insurance

401k with company match

Paid Time Off and Paid Holidays

Job summary

DataBank Holdings Ltd. in Dallas, TX is seeking an experienced Data Center Manager to oversee onsite DCT operations across one or more sites. This role requires coordinating 24x7 coverage, monitoring infrastructure, and ensuring safety, efficiency, and reliability of data center facilities.

You will lead maintenance planning, contractor supervision, and vendor relations, while training staff on BMS and emergency procedures to maintain 100% uptime and high customer satisfaction.

Qualifications

• Minimum of 5 years of data center experience.
• Minimum 3 years of supervisory experience.
• Excellent verbal and written communication skills.
• Strong people management and mentoring abilities.
• LEED certification is a bonus but not required.
• Ability to train and lead a 24x7 operations team.

Responsibilities

• Manage the day-to-day duties of the onsite DCT personnel across one or multiple sites.
• Ensure the monitoring of all infrastructure on site and elevate as needed to various departments within the organization.
• Develop, schedule and monitor a preventative maintenance program to keep equipment in proper working condition.
• Ensure site is kept clean at all times.
• Plan and implement a continual work schedule to maintain Company property in a safe and healthy condition.
• Oversee and coordinate activities of contractors for maintenance of electrical and mechanical systems; review work for safety and workmanship.
• Maintain a positive relationship with customers/clients at their facilities.
• Recommend and implement equipment needs to improve production efficiency and reduce costs.
• Monitor PUE at the facility via the BMS to ensure efficient operation.
• Oversee construction projects managed by internal teams and contractors.
• Coordinate move-in activities with customers after construction.
• Ensure all Security policies are followed to achieve compliance.
• Monitor components of infrastructure via the BMS and troubleshoot issues with internal teams.
• Train DCTs on BMS functionality and emergency procedures.
• Manage purchasing of consumables and tools; train DCTs on PO issuance in NetSuite.
• Train DCTs in Databank’s Emergency Response Procedures and monthly testing.
• Manage weekly 24x7x365 coverage and on-call list.
• Ensure Video Surveillance operates 24x7/365.
• Other duties as assigned.

Skills

Data center experience

Supervisory experience

People management

Communication skills

On-site management

Tools

NetSuite

BMS

Job description

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

• This position requires the applicant to be able to work any of the shifts as part of a 24X7 coverage rotation. The ability to sit for prolonged periods in front of a computer is required. Work is done in an area where normal office noise and occasional construction noise is present. Dirt, dust, and grease may be present. Work is occasionally conducted in an outside environment such as a dock, on the roof and in equipment enclosures. Duties may involve working outdoors for short periods of time, with potential exposure to typical US climatic conditions. The below declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Responsibilities

• Manage the day to day duties of the onsite DCT personnel across one or multiple sites
• Ensure the monitoring of all infrastructure on site and elevate as needed to various departments within the organization
• Work jointly with the Maintenance team to develop, schedule and monitor a preventative maintenance program to keep equipment in proper working condition
• Ensure site is kept clean at all times.
• Plan and implement a continual work schedule to maintain Company property in a safe and healthy condition to achieve the best working conditions possible for all employees
• Oversees and coordinates activities of contractors engaged in the maintenance of electrical and mechanical systems. Inspects all work performed by outside contractor/ vendors at completion and ensures that standards of workmanship and safety are maintained. Reports back to the maintenance group that all work was completed and forwards all paperwork to the appropriate individuals for record keeping
• Maintain a positive relationship with all customers/clients at their facilities.
• Recommends, plans and implements equipment needs to improve production efficiency and/or achieve cost reduction
• Manages/evaluates PUE at the facility via the BMS system to ensure facility is operating efficiently.
• Oversees all infrastructure related construction projects managed by other internal teams and built by local contractors
• Works with customers upon move in following construction of their environment.
• Ensures all Security policies are being adhered to by all DCT’s to achieve compliance
• Closely monitor all components of infrastructure through the BMS system to identify and report any problems, resolve issues when possible or engages appropriate internal team members when necessary to try and troubleshoot.
• Training of all DCT’s to understand the functionality of the BMS system so they can react accordingly to any unexpected issue at the site
• Responsible for the purchasing/ordering of all consumables needed at the facilities, including customer order needs and tools for installations.
• Training of all DCT’s on Databank’s Emergency Response Procedures and monthly testing of all DCT’s to ensure they understand all protocols.
• Manage weekly work schedules for 24x7x365 coverage as well as an on-call list in the event personnel need additional support
• Ensure Video Surveillance system is operating and that DCT’s are monitoring the facility 24/7/365
• Other duties as assigned
• The on-site standard working hours for a Data Center Manager are typically Monday through Friday, 8am-4pm. These hours may be subject to change to accommodate site projects as necessary.

Qualifications

• Assist with daily operational duties including shipping and receiving and facility walkthroughs
• Assist in response to infrastructure related events (power, cooling, etc.)
• Deal with break fix issues around the facility
• Calling in mechanical, electrical contractors to repair any immediate needs
• Train DCT’s on using NetSuite to ensure they can issue Purchase Orders when necessary
• Train DCT’s to document site walk through on a daily basis during their shifts
• Help support customer needs on an as needed basis
• Other duties as assigned
• Excellent verbal and written communication skills
• Thorough management of the Data Center
• Good supervisory skills
• Ability to train individuals on an as needed basis
• People management skills
• Mentor individuals to ensure employees have the ability to move up in the organization
• Minimum of 5 years data center experience
• Minimum 3 years supervisory experience
• LEED certification is a bonus but not a requirement

Benefits

• Health, Vision and Dental Insurance Packages
• Short-Term and Long-Term Disability?Insurance
• Life Insurance
• 401k with company match
• Paid Time Off and Paid Holidays