Data Center IT Technician – On-Site Production Support

CBRE; Richardson (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

CBRE is seeking an IT Service Technician to ensure smooth operation and maintenance of data center environments. You will execute on-site build projects, support deployments, and handle live production requests, ensuring hardware installations, cabinet setups, and decommissions are performed efficiently and according to standard.

The role requires 3+ years of data center experience, strong analytical and communication skills, and the ability to work collaboratively with customers and team

Qualifications

• 3+ years’ experience deploying and supporting servers in a 24/7 production data center environment.
• Unix/Linux skills (preferred).
• Understanding of cabling and telecommunications standards including IEEE/ANSI/TIA/EIA (strongly preferred).
• Experience supporting SAN or NAS technologies (preferred).
• Hands-on experience installing, replacing, and troubleshooting server and switch hardware.

Responsibilities

• On-site performance of all build projects and deployments.
• Be on-site during normal business hours.
• Support live site/production requests.
• Assist cabinet installation and decommissioning as needed.
• Support other operational activities approved by customer.
• Manage incoming/outgoing shipments.
• Maintain data center cleanliness and organization.
• Install and replace hardware in production and staging environments.
• Perform full rack installations.
• Document issues and suggest SOP/Service Manual improvements.
• Maintain inventory systems and quarterly cycle counts.
• Support site growth by keeping data center organized.
• Collaborate effectively with the team and customers.

Skills

3+ years experience

Analytical skills

Communication skills

Team collaboration

Unix/Linux

Cabling standards

Hardware troubleshooting

Server+ / Network+

Tools

CompTIA Server+

CompTIA Network+

Job description

CBRE is seeking an IT Service Technician to ensure smooth operation and maintenance of data center environments. You will execute on-site build projects, support deployments, and handle live production requests, ensuring hardware installations, cabinet setups, and decommissions are performed efficiently and according to standard.

The role requires 3+ years of data center experience, strong analytical and communication skills, and the ability to work collaboratively with customers and team