Data Center Infrastructure Delivery Manager

Amazon Web Services (AWS); Clifton (TX); On-site; USD 97,000 - 170,000; Full time

Job summary

Amazon Data Services, Inc. in USA/ Texas Clifton is seeking a data center leadership role to guide a dynamic team responsible for building and maintaining critical networks powering global technology.

You will drive operational excellence, optimize data center deployment strategies, and ensure seamless connectivity across Amazon's infrastructure. The role requires managing tasks, coordinating resources, and training staff to meet industry best practices and SLAs, with travel as needed for site

Qualifications

• 4+ years of people management experience.
• 4+ years in a data center tech role or 4+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment.

Responsibilities

• Prioritize and assign tasks to data center technicians and operators, project management, coaching, and creating documentation.
• Manage inbound capacity from receiving through deployment stages.
• Manage the installation network and cabling infrastructure in a data center environment.
• Guide, train and educate staff on best practices related to all service owner issues.
• Manage tasks and deliverables across small to large-size projects.
• Recommend, document, and oversee policies and procedures to meet industry best practices and SLAs.
• Provide weekly report to the data center manager.
• Coordinate team resources to support project delivery needs, including emergency projects and on-call needs.
• Recruit and train data technicians to ensure staffing levels.
• Host weekly staff meetings.
• Drive compliance to Amazon performance management requirements.

Skills

People management

Project coordination

Coaching

Education

Bachelor's degree or equivalent IT

CCENT / Network+ / CCNA certifications

Tools

TCP/IP networking

Network cabling

Fiber optics

Test equipment

Job description

Description

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem.

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem.

Key job responsibilities

• Prioritize and assign tasks to data center technicians and operators, project management, coaching, and creating documentation.
• Manage inbound capacity from receiving through deployment stages
• Manage the installation network and cabling infrastructure in a data center environment
• Guide, train and educate staff on the best practices related to all service owner issues
• Manage tasks and deliverables across small to large-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
• Provide weekly report to the data center manager
• Coordinate team resources to support project and delivery needs, including emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
• Recruit and train data technicians to ensure appropriate staffing levels
• Host weekly staff meetings
• Drive compliance to Amazon performance management requirements
• This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Basic Qualifications

• 4+ years of people management experience
• 4+ years of experience in a data center technology role and/or 4+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment

Preferred Qualifications

• Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)
• Understanding of networking infrastructure topology
• Certifications in a relevant field (CCENT, Network+, CCNA)
• Behavioral interviewing and hiring experience
• Ability to work on a flexible schedule including days, nights, and/or weekends.
• Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
• Experience contributing to the definition and implementation of automation opportunities within an operations environment

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Clifton - 96,900.00 - 169,700.00 USD annually

Company

Amazon Data Services, Inc.

Job ID: A10587719