Data Center Field Technician III Lead (Rack & Stack)

TeleWorld Solutions; Kansas City (MO); Remote; USD 70,000 - 90,000; Full time

Job summary

TeleWorld Solutions is seeking a skilled Data Center Field Technician III Lead to perform critical installations and support in data center environments. This role involves extensive travel across the U.S. and requires a strong mechanical background and proficiency in fiber optics and DC power systems. Join a veteran-friendly team committed to delivering high-quality service and ensuring customer satisfaction.

Benefits

Great Benefits

Veteran-Friendly Team

Certified as 'A Great Place to Work'

Qualifications

• Minimum 5 years of IP Transport experience.
• Experience in Central Office and Data Center environments.
• Valid driver’s license with a clean MVR.

Responsibilities

• Perform rack & stack installations in data centers.
• Execute fiber cabling tasks and conduct DC power work.
• Document and submit job data accurately and promptly.

Skills

Time Management

Documentation Skills

Communication

Mechanical Expertise

Organizational Skills

Education

High School Diploma

Post-Secondary Technical Training

Tools

Fiber Tools

Hand Tools

Power Tools

Microsoft Office

Job description

TeleWorld Solutions - Data Center Field Technician III Lead

TeleWorld Solutions is seeking a skilled and reliable Data Center Field Technician III Lead with experience in data center and central office environments. The role involves rack & stack deployments, fiber work, and DC power integration. The candidate will assist with physical installation, basic testing, and documentation of telecom hardware to ensure high-quality project delivery and customer satisfaction.

We seek technicians who excel in fast-paced settings, are willing to travel extensively, and possess the mechanical expertise and professionalism needed for top network infrastructure projects.

With extensive experience in macro, DAS, Small Cells, and Wi-Fi implementations, leading network operators and OEMs trust TeleWorld Solutions for planning, troubleshooting, and deploying diverse technologies.

Our company assists clients across the entire network lifecycle, providing planning, design, management, measurement, and monetization solutions.

Location: National Travel
Employment Type: No End Date

Join our Veteran-Friendly Team. We offer great benefits and are certified as "A Great Place to Work".

Responsibilities:

1. Perform rack & stack installations in data centers and central offices, including installing/removing ladder racks, fiber raceways, and cabinets.
2. Execute fiber cabling tasks: running, cleaning, scoping, and terminating fiber patch cords to FDPs.
3. Conduct DC power work, including -48V rectifier and PDU installations/removals in live environments.
4. Assist in basic hardware testing to support quality installations and service turn-ups.
5. Read and interpret Engineering Design Packages (EDPs) and Visio drawings.
6. Perform site audits, inspections, and virtual audits with remote teams.
7. Document and submit job data, including redlines, time & expenses, and closeout reports accurately and promptly.
8. Communicate effectively with Project Managers, Site Leads, and Remote Testers.
9. Follow Methods of Procedure (MOP) during job execution.
10. Maintain clean and safe job sites; manage materials and debris removal.
11. Operate and maintain company vehicles, tools, and test equipment safely.

Minimum Qualifications:

• Minimum 5 years of IP Transport experience.
• High school diploma required; post-secondary technical training preferred.
• Experience in Central Office and Data Center environments.
• Valid driver’s license with a clean MVR.
• Willingness to travel 75-100% across the U.S.
• Ability to lift up to 50 lbs, climb ladders, and work in data center environments.
• Proficient with hand tools, fiber tools, and power tools.
• Strong understanding of DC power systems, ESD handling, and fiber optics.
• Excellent time management, organizational, and documentation skills.
• Ability to follow structured MOPs and escalate issues as needed.
• Familiarity with Microsoft Office and mobile reporting tools.
• Ability to work long hours and maintain high productivity in the field.
• Excellent verbal and written communication skills.

Additional Information:

Are you a veteran or veteran spouse with telecommunications expertise? Join our team, where we value military experience and offer great benefits. We encourage all veterans and spouses to apply.

TeleWorld Solutions is committed to diversity and equal employment opportunity for all individuals, regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.