Data Center Facility Manager, Data Center Engineering Operation

Amazon Data Services, Inc.; Canton (MS); On-site; USD 95,000 - 125,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Facility Manager to oversee the data center's critical infrastructure and lead a 24x7 engineering team.

You will manage electrical and mechanical systems, coordinate with vendors, and drive safety, reliability, and cost efficiency across multiple shifts. The role requires extensive hands-on experience in electrical/mechanical systems, strong leadership, and a track record of managing teams and projects in a data center or similar critical

Qualifications

• 5+ years in a managerial/supervisory role with 5+ direct reports.
• 3+ years of electrical or mechanical experience.
• 3+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems experience.

Responsibilities

• Oversee all aspects of the data center's critical infrastructure.
• Ensure safety, security, availability, quality, and performance of the team across shifts.
• Manage teams of 24x7 engineering technicians and Facility Managers.
• Lead improvement projects from conception to completion with cross-team collaboration.
• Ensure staffing levels are maintained and expanded with growth.
• Be involved in ongoing construction activities.
• Coordinate daily with third-party vendors to meet SLAs.
• Manage the operations budget and expenditures.

Skills

Leadership

Team management

Electrical experience

Mechanical experience

Hiring decisions

Education

Bachelor's degree in Electrical/Mechanical Engineering

Job description

Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments.

Data Center Facility Manger role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand‑by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)

Key job responsibilities

• Oversee all aspects of the data center's critical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
• Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
• Manage teams of 24x7 engineering technicians and Facility Managers in all facets of their career
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
• Ensure staffing levels are maintained and grow with expansions
• Be actively involved in ongoing construction activities
• Coordinate daily with a multitude of third-party vendors ensuring adherence to contracted SLAs
• Effectively and efficiently manage the operations budget and expenditures

Basic Qualifications:

• 5+ years of in a managerial/supervisory role with 5 or more direct reports experience
• 3+ years of electrical or mechanical experience
• 3+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems experience

Preferred Qualifications:

• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, or 3+ years of relevant work in a data center or other critical environment experience
• Experience communicating technical details verbally and in writing
• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience conducting interviews and making effective hiring decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be