Data Center Facilities Manager (Night Shift)

Amazon Data Services, Inc.; Frederick (MD); On-site; USD 110,000 - 150,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Facility Manager to lead and protect our critical infrastructure across global data centers.

You will oversee electrical and mechanical systems, ensure reliability, safety, and efficiency, and collaborate with cross-functional teams to keep the cloud running. The role requires hands-on experience with UPS, generators, HVAC, CRAC units, chillers, and facility automation.

Qualifications

• 4+ years of work in a management position with 5 or more direct reports
• 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience
• Bachelor's or Master's degree in Electrical or Mechanical Engineering preferred

Responsibilities

• Oversee all aspects of the data center's critical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
• Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
• Manage teams of 24x7 engineering technicians and Facility Managers in all facets of their career
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
• Coordinate daily with a multitude of third party vendors ensuring adherence to contracted SLAs
• Effectively and efficiently manage the operations budget and expenditures

Skills

Management experience

Direct reports

Data center experience

Technical training/experience

Education

Bachelor's degree in Electrical or Mechanical Engineering

Master's degree in Electrical or Mechanical Engineering

Job description

Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments.

Data Center Facility Manger role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)

Key job responsibilities

• Oversee all aspects of the data center's critical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
• Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
• Manage teams of 24x7 engineering technicians and Facility Managers in all facets of their career
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
• Ensure staffing levels are maintained and grow with expansions
• Be actively involved in ongoing construction activities
• Coordinate daily with a multitude of third party vendors ensuring adherence to contracted SLAs
• Effectively and efficiently manage the operations budget and expenditures

Basic Qualifications:

• High school or equivalent
• 4+ years of work in a management position with 5 or more direct reports experience
• 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience

Preferred Qualifications:

• 5+ years of work in a management position with 5 or more direct reports experience
• Bachelor's degree or above in Electrical or Mechanical Engineering, or Master's degree in Electrical or Mechanical Engineering
• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• 7+ years of experience working in a data center or other mission critical environment with an emphasis on building and equipment operation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.