Data Center Engineering Operations Technician , DCC Communities

Amazon Web Services (AWS); Ohio; On-site; USD 59,600 - 133,200; Full time

Benefits offered by this job

Comprehensive benefits package

Equity and sign-on payments

Job summary

A leading tech infrastructure company is seeking a Data Center Engineering Operations Technician to maintain and operate critical systems in data centers. Responsibilities include daily equipment monitoring, troubleshooting, and ensuring safety compliance. The ideal candidate has a high school diploma and experience in electrical or mechanical systems. Join a dynamic environment supporting 24/7 operations with competitive compensation and benefits.

Qualifications

• High school or equivalent diploma required.
• Technical training or 1+ years of electrical or mechanical experience.
• 1+ years of experience with Microsoft Office products required.

Responsibilities

• Perform daily monitoring of electrical and mechanical equipment.
• Assist in troubleshooting facility-level events.
• Technical writing to support change management program.
• On-site support for contractors ensuring procedure adherence.

Skills

Electrical systems maintenance

Mechanical systems maintenance

Problem-solving

Technical writing

Microsoft Office

Education

High school diploma or equivalent

Technical training

Job description

Overview

Data Center Engineering Operations Technician, DCC Communities. The role supports the operations of mission-critical data centers, maintaining and operating electrical, mechanical, and fire/life safety systems to ensure 24/7 reliability and availability.

Key responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack-level events within internal SLA.
• Perform rack installs and rack decommissioning within internal SLA.
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On-site support of contractors, sub-contractors and vendors, ensuring work aligns with established practices, procedures & local legislation.
• Work schedule changes depending on site needs; shifts can be up to 12 hours and may rotate; some locations have on-call rotations.
• Role may support more than one location/site.

Physical requirements

• Willingness and ability to regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Maintains balance and performs construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, and work above shoulders.
• Work in an environment requiring provided ear protection.

A day in the life

This role acts as Amazon’s front line for hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). Responsibilities include maintaining, operating, and troubleshooting mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3-phase electrical systems (switchgear, UPS, PDUs, batteries) and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps and motors, plus fire/life safety, building automation systems, and general facilities equipment.

About The Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of AWS global infrastructure, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to our services. The team collaborates across AWS to deliver safety, security, and cost-efficient capacity, with an inclusive culture that welcomes bold ideas and ownership.

Qualifications

Basic Qualifications

• High school or equivalent diploma.
• Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure, or equivalent experience in a relevant industry.
• 1+ years of experience with Microsoft Office products (Excel, Word, PowerPoint).

Preferred Qualifications

• 2+ years of data center engineering experience.

EEO and accommodations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need workplace accommodations during the application or hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. Base pay for this position ranges from $59,600/year to $133,200/year, depending on market location and job-related knowledge, skills, and experience. Amazon is a total compensation company; depending on the role, equity, sign-on payments, and other benefits may be provided as part of a total compensation package. For more information, visit the Amazon benefits page.

This position will remain posted until filled. Applicants should apply via our internal or external career site.