Data Center Engineering Operations Technician, DCC Communities

Amazon Web Services (AWS); Sully Square (VA); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Data Center Engineering Operations Technician, where you will play a vital role in maintaining the reliability of cutting-edge data center infrastructure. This position involves hands-on electrical and mechanical maintenance, ensuring the smooth operation of critical systems like generators, UPS, and HVAC units. Work alongside a diverse team dedicated to safety and innovation while contributing to a culture that values learning and inclusion. If you're passionate about technology and ready to make an impact, this is the perfect opportunity for you.

Qualifications

• 2+ years of experience in electrical, mechanical, HVAC, or fire systems.
• Technical training or military experience in a mission-critical environment.

Responsibilities

• Conduct daily building rounds for equipment monitoring.
• Perform preventive maintenance and troubleshooting of critical systems.
• Create technical documentation for change management.

Skills

Electrical Maintenance

Mechanical Troubleshooting

HVAC Systems

Fire Safety Systems

Microsoft Office

Education

High School Diploma

Technical Training

Associates or Bachelor’s Degree

Tools

Building Management Systems (BMS)

Electrical Power Management System (EPMS)

Job description

Data Center Engineering Operations Technician, DCC Communities

Join to apply for the Data Center Engineering Operations Technician, DCC Communities role at Amazon Web Services (AWS).

Description

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders supporting the operations of some of the world’s most innovative data centers. Our Data Center Engineering Operations team maintains and operates critical infrastructure systems to ensure resilience against any situation.

AWS boasts the world’s largest cloud computing portfolio. As an Amazonian, you will work in some of the most sophisticated, safe, and secure data centers globally. Our Engineering Operations Technicians (EOTs) help maintain this environment by testing and implementing new technology and practices to meet market demands.

We value learning and evolution, helping us lead the industry. Let’s work hard, have fun, and make history!

Key job responsibilities

• Conduct daily building rounds to monitor and record data from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLAs).
• Perform rack installs and decommissioning within SLA.
• Carry out preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Create technical documentation to support change management.
• Manage daily work requests to resolution and execute projects from conception to completion.
• Support on-site contractors, subcontractors, and vendors, ensuring compliance with practices, procedures, and legislation.
• Work shifts may vary up to 12 hours and include rotation and on-call duties.
• This role may support multiple locations/sites.

Physical Requirements

• Willingness and ability to work in conditions requiring reasonable accommodations.
• Regularly lift/move up to 39 pounds independently.
• Participate in group lifts for over 40 pounds.
• Maintain balance and perform tasks on ladders.
• Perform various physical activities including walking, reaching, stooping, kneeling, crouching, crawling, climbing, twisting, bending, grasping, and carrying.
• Work in environments requiring ear protection.

A day in the life

This role involves hands-on electrical and mechanical maintenance and troubleshooting of mission-critical data center equipment, reporting to the Facility Manager. Equipment includes generators, switchgear, UPS, batteries, CRAHU units, chillers, cooling towers, water systems, air handlers, pumps, motors, fire/life safety, building automation, and more.

About The Team

AWS Infrastructure Services manages the design, delivery, and operation of global infrastructure, supporting all AWS data centers and equipment to ensure continuous service. Join a diverse team of engineers, supply chain specialists, security experts, and operations managers committed to safety and innovation.

Diversity and Inclusion

We value diverse experiences and encourage candidates with varied backgrounds or non-traditional career paths to apply. Our culture promotes learning, inclusion, mentorship, and work/life balance through flexible work arrangements and community engagement.

Basic Qualifications

• Technical training (military, trade school) or 2+ years of electrical, mechanical, HVAC, fire system experience in a mission-critical environment.
• 2+ years of experience with Microsoft Office (Excel, Word, PowerPoint).
• High school diploma or equivalent.

Preferred Qualifications

• 4+ years of Data Center Engineering experience.
• Associates or Bachelor’s Degree.

Amazon is an equal opportunity employer. For workplace accommodations, visit this link.