Data Center Engineering Operations Technician , DCC Communities

Amazon Web Services (AWS); Sully Square (VA); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Data Center Engineering Operations Technician, where you'll play a vital role in maintaining and operating critical infrastructure systems. This position offers the chance to work with cutting-edge technology in a collaborative environment, ensuring the reliability of essential data center operations. You'll be involved in hands-on electrical and mechanical maintenance while supporting a diverse team dedicated to safety and innovation. If you're looking for a role that values learning and offers opportunities for growth, this is the perfect opportunity for you.

Qualifications

• 2+ years of experience in electrical, mechanical, or HVAC systems.
• Technical training or military experience in critical infrastructure.

Responsibilities

• Conduct daily monitoring of critical equipment for reliability.
• Perform troubleshooting and preventive maintenance on data center systems.

Skills

Electrical Systems

Mechanical Systems

HVAC Systems

Troubleshooting

Technical Documentation

Microsoft Office

Education

High School Diploma

Associates Degree

Bachelor’s Degree

Job description

Data Center Engineering Operations Technician, DCC Communities

Join to apply for the Data Center Engineering Operations Technician, DCC Communities role at Amazon Web Services (AWS).

Description

Be part of Earth’s most customer-centric company! You will work with front-line responders supporting operations at some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates critical infrastructure systems to ensure preparedness for any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian, you will work in sophisticated, safe, and secure data centers, collaborating with top global talent to test and implement new technologies and practices to meet market demands.

We value learning and evolution, helping us lead in the industry. Let’s work hard, have fun, and make history!

Key job responsibilities

• Conduct daily building rounds to monitor electrical, mechanical, and fire/life safety equipment ensuring 24/7 reliability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack-level events within SLAs.
• Perform rack installations and decommissioning within SLAs.
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Write technical documentation to support change management.
• Manage daily work requests from initiation to resolution and execute projects from conception to completion.
• Support on-site contractors, subcontractors, and vendors, ensuring compliance with practices, procedures, and legislation.
• Work shifts can be up to 12 hours and may rotate; some locations have on-call rotations.
• This role may support multiple locations/sites.

Physical Requirements

Willingness and ability to work in conditions such as:

• Lifting/moving up to 39 pounds independently.
• Participating in group lifts for 40+ pounds.
• Maintaining balance and performing tasks on ladders.
• Walking, handling, reaching, stooping, kneeling, crouching, climbing, twisting, bending, working above shoulders, grasping, carrying, pushing, and pulling objects.
• Working with provided ear protection in noisy environments.

A day in the life

This role involves hands-on electrical and mechanical preventative maintenance and troubleshooting of mission-critical data center equipment, reporting to the Data Center Facility Manager. Equipment includes generators, switchgear, UPS units, fire safety systems, cooling units, water systems, and more.

About The Team

AWS Infrastructure Services manages the design, delivery, and operation of AWS global infrastructure, supporting data centers and essential equipment to ensure continuous service. Join a diverse team of engineers, security experts, and operations specialists committed to safety, security, and innovation.

Why AWS?

We pioneered cloud computing and continue to innovate. Our platform supports startups to Fortune 500 companies, providing robust, scalable, and cost-efficient solutions.

Diversity and Inclusion

We value diverse experiences and encourage all qualified candidates to apply, regardless of background or career path. We foster an inclusive culture with employee-led affinity groups, ongoing learning, and growth opportunities.

Work/Life Balance

We prioritize flexibility and support work-life harmony to enable our employees to succeed both professionally and personally.

Basic Qualifications

• Technical training (Military/Trade School) or 2+ years of electrical/mechanical/HVAC/fire system experience in critical infrastructure or similar industry.
• 2+ years of experience with Microsoft Office (Excel, Word, PowerPoint).
• High school diploma or equivalent.

Preferred Qualifications

• 4+ years of Data Center Engineering experience.
• Associates or Bachelor’s Degree.

Amazon is an equal opportunity employer. For accommodations during the application process, visit https://amazon.jobs/content/en/how-we-hire/accommodations.