Data Center Engineer
Epsilon
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Benefits offered by this job
Job summary
Epsilon is seeking a Data Center Engineer to manage day-to-day operations at our Illinois data center campuses. You will install and decommission servers, perform rack builds, and monitor infrastructure to ensure uptime.
The role requires physical ability to lift 75 pounds, strong troubleshooting, and collaboration with provisioning teams. On-site 5 days a week, you’ll handle inventory, documentation, and small project execution while maintaining security and SLA adherence.
Qualifications
- 5+ years of professional experience in a data center environment.
- Knowledge of data center power types and standards.
- Troubleshooting servers, networking devices and IT equipment.
- Ability to lift at least 75 pounds for rack installation.
- Knowledge of Dell iDRAC and PowerEdge servers.
- Inventory management including ordering, receiving, and shipping server parts.
- Strong interest in learning new DC concepts.
- Ability to prioritize work based on business needs and urgency.
- Effective communication skills (verbal and written).
- Team player, dependable and trustworthy.
- Experience taking on-call shifts and escalating issues as needed.
Responsibilities
- Hardware installation & decommission of servers and cabling infrastructure.
- Troubleshooting and repair of DC hardware and networking equipment.
- Rack and stack of DC equipment (servers, networking devices, monitors).
- Rack installation, cabling, power up and handoff to provisioning teams.
- Monitoring DC environments and responding to tickets in a shared system.
- Documenting activities and updating SOPs as needed.
- Decommission lifecycle of DC hardware; manage asset inventory.
- Receive/ship DC equipment; maintain accurate records.
- Plan and execute small projects with manager supervision.
Skills
Tools
Job description
Position Title: Data Center Engineer
Employment Location: On-site, 5 days a week
- Oak Brook, Illinois & Elk Grove Village, Illinois
Employment Type: Full-Time Employee (Salaried)
At Epsilon, we do more than collect and store data. We help some of the world’s biggest brands discover real opportunities inside the data types, delimiters, and decimals. We are looking for a Data Center Engineer to help with running the day-to-day operations of our data center.
The person in this position will be responsible for running the day-to-day operations of the data center. Will assist team members with new builds in remote sites. Work with different departments within the company to deploy new environments. This person will be onsite in the data center, will be responsible for receiving new equipment, planning rack layouts and infrastructure cabling. Maintaining a clean and organized data center is a must.
- Hardware installation & decommission of enterprise servers and cabling infrastructure.
- Troubleshooting and repair of data center hardware and networking infrastructure.
- Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment.
- Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
- Monitoring of DC environments using monitoring tools
- Monitoring and respond in a ticketing environment that is used and monitored by multiple internal owners and teams.
- Documentation of activities and create/modify SOPs.
- Decommission life cycle of data center hardware.
- Inventory process, order replacement parts and return failed parts as required.
- Structured cabling, labelling, and troubleshooting of fiber/copper/telecom cables.
- System power supplies and cabling installation, troubleshooting and repair.
- Be able to execute small projects on your own and work with your manager in planning and executing larger local projects.
- Show professionalism on your daily data center routine activities.
- Receive/ship data center equipment as needed.
- Install, Remove, Troubleshoot hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
- Maintain asset inventory and update internal applications as needed.
- Be accessible via cell phone and willing to work onsite as needed.
- Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
- Act within Service Level Agreements (SLA) on the tickets assigned to you in your space
- 5+ years of professional experience working in a data center environment.
- Knowledge of data center power types and standards
- Troubleshooting Experience on servers, networking devices and IT equipment.
- Capability to lift at least 75 pounds of weight for rack installation and other activities.
- Knowledge of Dell iDRAC and PowerEdge Servers along with other types of servers, storage, and network hardware.
- Inventory management experience, including ordering, receiving, and shipping server parts.
- Strong interest in learning new DC concepts.
- Ability to prioritize work based on business needs and urgency.
- Ability to communicate and write effectively in both verbal and written communication mediums.
- Be a good team player, who is capable of being dependable and trustworthy.
- Experience taking on-call shifts and ability to respond to critical events as needed.
- Experience escalating issues to Sr. onsite staff and management as needed.
- Professional Linux OS experience is preferred
- Exposure to working with RACADM CLI is a plus
- Dell Openmanage Enterprise experience highly preferred
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Our pillars aren't just words. They're how we show up every day.
- People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
- Collaboration: We work together, support one another, and collectively achieve goals.
- Growth: There are endless opportunities for growth through learning, development and career advancement.
- Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
- Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.
Our values guide us to create value for our clients, our people and consumers.
- Act with integrity
- Work together to win together
- Innovate with purpose
- Respect all voices
- Empower with accountability
These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
- Time to Recharge: Flexible time off (FTO), 15 paid holidays
- Time to Recover: Paid sick time
- Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
- Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
Epsilon benefits are subject to eligibility requirements and other terms.
Epsilon is an Equal Opportunity Employer.
Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law.
Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance
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