Data Center Engineer

PGTEK; Centennial (CO); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Education Assistance

Paid Time Off & Holidays

Job summary

PGTEK seeks a Datacenter Hardware Technician to support Dell server infrastructure in Centennial, CO. This onsite role handles hands-on hardware troubleshooting, repairs, and installations (rack and stack) to maintain uptime in a fast-paced datacenter environment.

The ideal candidate will be detail-oriented, physically capable, and capable of lifting up to 65 lbs, working 100% onsite with a Monday–Friday schedule. First shift expectations with potential rotation are noted.

Qualifications

• Dell server troubleshooting, racking, stacking and servicing in a data center.
• Hands-on break/fix and part replacement.
• Strong troubleshooting and server operation knowledge.
• Customer-focused communication with stakeholders.
• Ability to lift up to 65 lbs and work on ladders.
• Detail-oriented with focus on accuracy and reliability.

Responsibilities

• Hardware Maintenance & Repair: perform break/fix on Dell servers, including replacement of GPUs, NICs, memory and other components.
• Ticket Management: track, prioritize, and resolve hardware-related service tickets in a timely manner.
• Troubleshooting & Diagnostics: identify and resolve hardware issues using knowledge of server architecture.
• Customer Service & Communication: maintain professional communication with team members and stakeholders.
• Physical Datacenter Work: lift up to 65 pounds, climb ladders, and perform tasks in a physically demanding environment.
• Team Collaboration: work with technicians and other departments to meet deployment and maintenance goals.
• Quality & Precision: ensure repairs are performed to a high standard of accuracy.

Skills

Dell server expertise

Break/Fix proficiency

Troubleshooting

Customer focus

Physical capability

Detail-oriented

Tools

Nvidia GPUs

NICs

Job description

Datacenter Hardware Technician

Centennial, CO (100% onsite) Monday-Friday (8am-5pm shift) Salary: 80-85K

Overview

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Centennial, CO. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.

Key Responsibilities

• Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
• Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components.
• Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
• Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
• Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
• Quality & Precision:

  Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Additional Information

• Must be a US citizen.
• This position requires 100% onsite presence in Centennial, CO
• Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift.
• Role involves physical labor in a dynamic datacenter environment

Requirements

• Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
• Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements.
• Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations.
• Customer Focus: Excellent communication skills with a professional, customer-first approach.
• Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
• Detail-Oriented:

  Committed to delivering high-quality work with strong attention to detail.

Preferred Qualifications

• Experience with Nvidia GPUs/NICs
• Basic understanding of networking concepts and troubleshooting
• Ability to read and interpret Linux logs for diagnostics

Nice-to-Have Skills

• Familiarity with the Linux command line (CLI)
• Exposure to RoCE (RDMA over Converged Ethernet) networking

Benefits

Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by?PGTEK.?A TRICARE Supplemental Medical Insurance plan is also available.? Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally,?PGTEK?offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We?offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

About PGTEK

PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.??EOE, including disability/veterans.