Data Center Analyst

MMI; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

MMI in Charlotte, NC is seeking a Data Center Analyst for fulltime positions. The role involves monitoring production environments, managing job streams, and ensuring efficient Data Center operations.

The ideal candidate will have experience with Control-M Workload Automation, handle daily Unix applications, and resolve production issues efficiently. Strong problem-solving skills and familiarity with Service Now are essential.

Qualifications

• Experience in Data Center operations and batch processing.
• Proficiency with Control-M or similar job scheduling software.
• Familiarity with systems/network and Mainframe management.

Responsibilities

• Monitor production environments 24/7.
• Manage and schedule tasks for applications with Control-M.
• Perform level 1 problem determination and escalate issues.

Skills

Data Center operations

Batch process

Control-M

Monitoring

Systems

Networks

Mainframes

Problem resolution

Tools

Control-M Workload Automation

Service Now

Veritas software

Job description

Job Title: Data Center Analyst

Location: Charlotte, NC

Position: Fulltime, Multiple Openings

Responsibilities

• Data Center Operations provides monitoring, problem escalation, job scheduling and tape management services for the various Data Centers.
• The Data Center Operations team Support and monitor production environments 24x7x365.
• Support daily tape library vaulting using Veritas software.
• Manage daily job streams using Control/M to monitor applications and submit jobs.
• Manage and monitor daily Unix applications using Unix commands.
• Use Automated Operations tool (Control/O) to code rules to enhance application availability.
• Perform level 1 problem determination.
• Escalate production issues in a timely manner.
• IPL Mainframe systems independently without supervision when requested.
• Interface with Production Support and System Administration groups.
• Work with Application Support teams to recover from batch and script failures.
• Ensure all production issues are properly recorded in Service Now.
• Use Service Now to generate customized reports.
• Must have experience with Control-M Workload Automation or some other job scheduler and Service Now.

Qualifications

Key Skills: Data Center operations, Batch process, jobs scheduling, Control-M, monitoring, systems/network/Mainframes, problem/incident/change requests