Data and Analytics Officer

King's College London; United States; Híbrido; USD 48.000 - 52.000; Jornada completa

Descripción de la vacante

King's College London is seeking a Data and Analytics Officer to support business intelligence reporting and analysis across King’s Digital. You will join the Data & Analytics team, developing reporting capabilities and dashboards using Power BI, SQL and Microsoft Fabric to inform strategic and operational decisions.

The role emphasizes data quality, cross-team collaboration, and delivering actionable insights to improve student recruitment, enrolment, retention, learning analytics and programme

Formación

• Strong numerical and analytical skills with data cleaning and validation.
• Good working knowledge of Microsoft Excel.
• Good problem-solving and judgement.
• Clear written and verbal communication.
• Ability to collaborate with stakeholders and work in a team.
• Good organisational and time-management skills.
• Understanding of data protection and confidentiality requirements.
• Willingness to learn new systems and technologies.

Responsabilidades

• Support the delivery of high-quality BI reporting and analysis.
• Develop reporting capabilities and dashboards to support decision-making.
• Improve data quality and data governance across datasets and systems.
• Communicate insights clearly to stakeholders across King's Digital and the wider university.

Conocimientos

Numerical analysis

Data cleaning

Data validation

Excel proficiency

Reporting

Problem solving

Communication

Stakeholder mgmt

Team collaboration

Attention to detail

Educación

Undergraduate degree or equivalent

Herramientas

Power BI

SQL

Power Query

Python

Microsoft Fabric

Data modelling

Descripción del empleo

The Data and Analytics Officer will support the delivery of high-quality business intelligence, reporting and analysis to inform strategic and operational decision-making across King's Digital. Working within the Data & Analytics team, the postholder will contribute to the development of reporting capabilities, improvements in data quality and the production of analytical insights that support the performance and continued development of King's College London's online education portfolio. Reporting to the Data Analyst, the postholder will work with a range of complex datasets and university systems to produce accurate, accessible and meaningful information that supports decision-making across King's Digital and the wider university. The role offers an opportunity to gain practical experience across a broad range of data and analytics activities, from data extraction, transformation and quality assurance to dashboard development, reporting and analytical investigations. Working alongside experienced analysts, the postholder will contribute to the development and maintenance of reporting solutions using technologies including Power BI, SQL and Microsoft Fabric. The team supports a diverse range of activities, including student recruitment and admissions, enrolment, retention, learning analytics, student experience, programme performance and operational planning. The postholder will develop an understanding of these areas and how information from different systems can be brought together to support reporting and analysis. Working with colleagues across King's Digital, academic faculties, central university services and external partners, the postholder will help investigate data queries, improve reporting processes and communicate information clearly to a range of stakeholders. This is an opportunity for someone with strong analytical ability, an interest in working with data and a willingness to develop their technical expertise while contributing to work that informs the delivery and improvement of online education. This is a full time post (35 hours per week), and you will be offered an indefinite contract.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension. We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination. When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King's guidance.

Essential criteria

• Strong numerical and analytical skills, with experience preparing, cleaning and validating datasets through employment, education or relevant projects, including checking calculations and identifying inconsistencies.
• Good working knowledge of Microsoft Excel, including experience organising, manipulating and analysing data.
• Good problem-solving skills, with the ability to investigate issues, apply logical reasoning and exercise judgement when identifying possible solutions.
• Clear written and verbal communication skills, with the ability to present data in a structured, accessible format and explain findings accurately to colleagues with varying levels of technical knowledge.
• Ability to establish and maintain effective working relationships with internal and external stakeholders and work collaboratively as part of a team.
• Good organisational skills, with the ability to manage competing tasks, meet deadlines and take responsibility for the accuracy and timely completion of assigned work.
• An understanding of the sensitive nature of personal data and the importance of complying with data protection legislation and confidentiality requirements.
• An interest in developing technical and analytical skills, with the willingness to learn new systems, methods and technologies.

Desirable criteria

• Experience using Power BI or a comparable business intelligence platform to create reports, dashboards or data visualisations.
• Familiarity with SQL, DAX, Power Query, Python or a comparable tool or language for data extraction, transformation or analysis.
• An understanding of relational databases, data modelling or how information from different systems can be combined for reporting.
• Knowledge or experience of Microsoft Fabric, dataflows, data pipelines or other data management and reporting technologies.
• An undergraduate degree or equivalent relevant experience.

Our mission is to provide transformative, high-quality digital education, so students can learn, wherever they are.

We collaborate with academics and professional services staff across the university, and with our external partners, to design, develop and deliver a wide range of educational programmes. Our learners study with us from across the world, choosing when and where they study, working around their schedules. We are a dynamic team with ambitious growth targets in a priority area of development for King's. We proudly foster a supportive culture and community which prioritises both individual and collective wellbeing. Employee support at King's includes flexible working arrangements, paid maternity/shared parental leave, menopausal support, an active wellbeing programme, training and development opportunities and much more. All of our staff benefit from a generous pension contribution as well. As part of hybrid working at King's, all team members can work remotely for part of the week if they wish.

Join us as we open futures and unlock potential. At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

Grade and Salary : £35,305 - £38,787 per annum including London Weighting Allowance Job ID : 162245