Data Analytics System Administrator

Carolinas Medical Center; United States; Remote; USD 53.000 - 79.000; Vollzeit

Zusammenfassung

Carolinas Medical Center seeks an experienced BI/Analytics administrator to configure, monitor, and secure enterprise BI platforms and Epic Cogito environments. You will optimize performance, enforce standards, and support analysts and end users across time zones.

The role requires 5–7 years in Epic applications and BI tools, a Bachelor's degree in Computer Science or related field, and Epic Cogito certifications.

Qualifikationen

• Bachelor's degree in Computer Science or related field; required.
• 5–7 years of experience with Epic applications and BI tools.
• Epic Cogito certifications preferred; plan to obtain missing Cogito certifications within 5 months of start.

Aufgaben

• Configure, test, monitor, and maintain BI platforms and Epic Cogito environments.
• Monitor BI tools to ensure performance and policy compliance.
• Train analysts and end users on BI/reporting tools and upgrades.
• Provide support for BI/reporting systems: maintenance, security changes, licensing, on-call support.
• Document tasks to industry and organizational standards.
• Manage analytics content lifecycle and ensure content reuse and retirement per process.

Kenntnisse

Analytical thinking

Communication

Healthcare systems

EHR workflows

Ausbildung

Bachelor's degree in Computer Science or related field

Tools

Epic Cogito

Cogito Tools Administration

Cogito Project Manager

Caboodle/Clarity certifications

Jobbeschreibung

Department:

12226 Enterprise Corporate - Enterprise Operational Reporting

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Shift / days: Standard weekday business hours; exact hours are flexible based on collaboration needs across time zones.

Rotation / weekends / holidays: No routine rotation identified.

On-call: No standing on-call requirement identified.

Travel: Occasional travel (1-2 times per year) outside the home workplace may be required.

Work environment: Remote office environment with frequent virtual collaboration, architecture reviews, technical working sessions, mentoring, and leadership consultation.

Pay Range:

$38.20 - $57.30

Major Responsibilities:

• Independently configure, test, monitor, and maintain analytical and operational BI platforms, systems, and servers to meet operational needs.
• Monitor analytical and operational BI tools and systems to ensure optimal performance.
• Monitor the usage of these systems to ensure that content created by developers adheres to policies, standards, and best practices. Train and educate analysts and end users on the usage of BI/reporting tools including managing upgrades/changes in all phases. Create and maintain job aids that support proper usage of BI/Reporting tools.
• Independently provide support for BI/reporting systems, including maintenance, upgrades, security changes, testing, license provisioning, issue resolution, participating in the on-call pool and supporting project go-lives.
• Apply security changes to BI/reporting systems, provisioning end user and developer access in accordance with organizational policy. Participate in efforts to consolidate and rationalize security configuration to ensure long-term sustainability, simplicity, and adherence to best practices.
• Manage the lifecycle of analytics content created on the platforms and systems, auditing the creation of new content to avoid duplication, monitoring usage, and retiring content in accordance with established processes.
• Provide accurate and complete documentation for all tasks, following industry and organizational standards.
• Independently manage project work and requests using appropriate tools and methodologies.
• Stay informed about the healthcare environment, EHR and BI technology, and industry trends to build professional skills and drive innovation.
• Mentor junior team members and provide expertise in the administration of BI/reporting systems.

Licensure, Registration, and/or Certification Required:

Epic certifications appropriate to job function (status of Certified or Accredited)

Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role, and certifications must be obtained within 5 months of starting first Epic class.

Education Required:

Bachelor's degree in Computer Science or a related field, or equivalent work experience with Epic Cogito and/or BI tools, is required. The candidate should have relevant exposure to Epic Cogito Systems, project management, communications, and system utilization monitoring and auditing. Practical experience gained through internships, projects, or professional work is also acceptable.

Experience Required:

Typically requires 5-7 years of experience in Epic applications and Business Intelligence tools.

Preferred remote locations in IL, WI, NC, GA

Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IN, IL (Only WI/IL Division), LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. No relocation, No Sponsorship or transfer of visa for this position now or in the future.

Knowledge, Skills & Abilities Required:

• Exhibit strong analytical and logical thinking, creativity, and communication skills.
• Team player with a positive attitude and a strong commitment to customer service, along with a desire to learn healthcare-related systems and business processes.
• Familiarity with 3rd party BI tools and administration thereof.
• Comprehensive knowledge and understanding of both hardware and software.
• Proficiency with Microsoft Office and productivity tools.
• Understanding of EHR workflows and administration of the reporting in EHRs.
• Ability to manage and monitor projects, administer tasks, and communicate key milestones.

Physical Requirements and Working Conditions:

• Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to normal office environment.
• Remote work environment.

Preferred Job Requirements

Bachelor's degree in Computer Science or a related field

The following Epic certifications are preferred: Cogito, Cogito Tools Administration, Cogito Project Manager, or any Caboodle or Clarity certifications.

Managed and worked on large IT projects in a healthcare environment, particularly in Information Technology.

Experience with ServiceNow ITIL and SPM modules

Stro