Data Analytics Sr Analyst - Rocket Mortgage FieldHouse

Aramark Corporation; Cleveland (OH); On-site; USD 80,000 - 120,000; Full time

Job summary

Join Aramark's Data Science division to leverage analytics for enhancing guest experiences in sports and entertainment venues. You will analyze data to guide strategic decisions and innovate the hospitality experience while working closely with key stakeholders to transform insights into actionable recommendations.

Qualifications

• 5-7 years of experience in an analytical function preferred.
• Strong proficiency with Microsoft Office, especially Excel and PowerPoint.
• Proven ability to lead and develop a team of data analysts.

Responsibilities

• Analyze business performance data from various sources to recommend action plans.
• Design data visualizations and reports to present insights.
• Manage and mentor a team of data analysts.

Skills

Analytical mindset

Excellent written skills

Excellent verbal skills

Project management

Organizational skills

Curiosity in data exploration

Communication of findings

Data manipulation (SQL, Python, R)

Education

Bachelor’s degree in Mathematics, Statistics, Accounting, Finance or another scientific discipline

Master’s degree (a plus)

Tools

SQL

Python

R

Excel

PowerPoint

Qlik Sense or Power BI (developing)

Job description

Job Description

The Data Science division is the epicenter of business intelligence, uncovering impactful insights that put Aramark clients in the sports and entertainment industry ahead of the curve. Using leading-edge technology and analytics, Data Science synthesizes operational and consumer data to optimize strategies that enhance the guest hospitality experience and blaze a trail for innovation. Through continuous expansion of analytical capabilities and a comprehensive method of understanding the industry at large, Data Science harnesses the power of data as the most strategic asset in maximizing value for consumers, operators, and businesses alike. Join a team that's partnering with professional sports clients who are changing the game in sports business analytics. Your work will impact everything from the fan experience to the bottom line. Don't just watch the game - help shape its future!

Job Responsibilities

• Leverage consumer analytics to understand customer purchasing behavior across Aramark’s Sports + Entertainment venues in the Cleveland district, supporting Rocket Arena, Huntington Bank Field, Cleveland Metroparks Zoo and the Rock & Roll Hall of Fame.
• Analyze business performance data from a multitude of sources including labor tracking, Point of Sale, and inventory management systems to identify opportunities to improve operations and recommend data-driven action plans.
• Present data insights to senior management and clients clearly telling the data story and providing actionable recommendations.
• Lead the creation and development of key performance reporting to multiple stakeholders including the Aramark operations team and clients.
• Identify opportunities to create and meet consumer demand. Work with internal and external strategic partners to pilot new concepts to advance the customer experience across venues.
• Partner with clients on conducting research on hospitality across premium, suites, and concessions consumers.
• Generate ad-hoc analyses to measure the outcome of short-term strategies. Work with cross-functional teams to define insights and analytics required to measure success.
• Innovate ways to streamline the collection and synthesis of information by improving business processes and organization.
• Design compelling data visualizations and reports to effectively present complex data insights to stakeholders and clients.
• Manage and mentor a team of data analysts, overseeing project deliverables, and fostering a culture of data-driven decision making.

Qualifications

• Bachelor’s degree required in Mathematics, Statistics, Accounting or Finance or another scientific discipline. Master’s degree a plus, but not required.
• Minimum of 5-7 years of experience in an analytical function preferred.
• Excellent written and verbal skills and the ability to interface with multiple levels of management are essential.
• Strong organizational, project management and time management skills
• Exhibits an analytical mindset, with curiosity to explore data to find new solutions or answers.
• Ability to effectively communicate findings, analysis, implications, and recommendations to varied stakeholder audiences
• Moderate experience with SQL, Python, or R for data manipulation
• Proven ability to lead and develop a team of data analysts
• Extensive experience with the Microsoft Office package, specifically a high level of proficiency with Excel and PowerPoint
• Experience in developing in BI Tools (Ex. Qlik Sense, Power BI) a plus

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.comor connect with us onFacebook,InstagramandTwitter.