Data Analytics Program Analyst — BI & Dashboards

GSA; New York (NY); On-site; USD 97,000 - 119,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid holidays

Professional development

Job summary

The General Services Administration (GSA) is seeking a Program Analyst (Data Analytics) to support programs and operations by providing data analytics reporting, business intelligence, and decision-support capabilities.

The role designs data studies, builds dashboards and visualizations, and briefs management with actionable insights to improve efficiency and mission outcomes. You will collaborate with stakeholders to define requirements and ensure data quality across agency programs.

Qualifications

• Utilizing data analytics tools, business intelligence platforms, or programming languages to extract, manipulate, validate, and analyze complex datasets in support of program operations or performance reporting.
• Developing and presenting recurring or ad hoc reports, dashboards, data visualizations, or briefing materials that communicate analytical findings and operational trends to management or organizational stakeholders.
• Collaborating with internal or external stakeholders to define analytical requirements, identify and resolve data integrity concerns, and deliver data-driven recommendations that support organizational decision-making or program improvement.

Responsibilities

• Performs broad technical data analysis functions and supports the program objectives in the formulation and implementation of data that streamlines operations, improves efficiency, enhances customer service, and supports mission outcomes.
• Designs and conducts complex data efforts, comprehensive data studies, and analytical projects supporting organizational priorities, business transformation initiatives, and operational improvements.
• Primarily analyzes complex datasets and develops business-oriented reports, dashboards, and visualizations in support of operations, vehicle lifecycle management, customer engagement, supplier management, financial performance, and strategic initiatives as needed.
• Prepares and conducts briefings for higher level management to explain analysis and business intelligence project documentation. Provides recommendations and action plans and proposes direction for implementation of recommendations.
• Provides advanced data analysis using a solid knowledge base of various computer program languages and understanding of processing information.

Skills

Data analytics tools

Business intelligence

Programming languages

Job description

The General Services Administration (GSA) is seeking a Program Analyst (Data Analytics) to support programs and operations by providing data analytics reporting, business intelligence, and decision-support capabilities.

The role designs data studies, builds dashboards and visualizations, and briefs management with actionable insights to improve efficiency and mission outcomes. You will collaborate with stakeholders to define requirements and ensure data quality across agency programs.