Data Analytics Intern — Passenger Services & CX

Wayne State University; New York (NY); Hybrid; USD 25,637 - 39,564; Part time

Job summary

A public university is offering an internship that provides hands-on experience supporting a fare payment system. Interns will assist with customer service, organize feedback, and manage data while gaining practical exposure to operations. Responsibilities include rolling out a new fare collection system, maintaining spreadsheets, and enhancing customer experience. Candidates must be enrolled in a relevant major, possess strong data analytics skills, and have experience with Microsoft tools, including PowerBI and Excel. The role requires 36.25 hours/week and allows for some remote work.

Qualifications

• Enrollment at a college or university at the time of the internship.
• Experience with owning a data analytics project.
• Ability to work in an outdoor train station environment when necessary.

Responsibilities

• Assist with the roll-out of PATH’s new fare collection system.
• Analyze and maintain spreadsheets with fare collection data.
• Assist with establishing a new inventory system for fare media.

Skills

Data analytics

Customer service

Collaboration

Attention to detail

Education

Enrollment in college or university

Major in Data Analytics or related field

Tools

PowerBI

Microsoft Excel

RStudio

Python

SQL

Job description

A public university is offering an internship that provides hands-on experience supporting a fare payment system. Interns will assist with customer service, organize feedback, and manage data while gaining practical exposure to operations. Responsibilities include rolling out a new fare collection system, maintaining spreadsheets, and enhancing customer experience. Candidates must be enrolled in a relevant major, possess strong data analytics skills, and have experience with Microsoft tools, including PowerBI and Excel. The role requires 36.25 hours/week and allows for some remote work.