Data & Analytics Enablement Lead

Citizens

Columbus (OH)

On-site

USD 110,000 - 145,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision coverage

Retirement benefits

Flexible work arrangements

Education reimbursement

Wellness programs

Job summary

Citizens is seeking a Data & Analytics Enablement CoE Specialist to design and deliver scalable resources for practitioners across our data ecosystem. You will partner with data owners and platform teams to improve data discovery, access, and knowledge sharing, driving adoption of standards and practical solutions.

In this role you will lead content development, onboarding programs, and workshops while supporting Generative AI adoption.

Qualifications

Minimum 3+ years of experience as a technical practitioner or in a role supporting practitioners in a technical capacity.
Familiarity with modern enterprise data platforms, cloud environments, and analytics tools used across the practitioner community – SQL, Python, Snowflake, Tableau, Collibra, Informatica, AWS (e.g., SageMaker, Redshift), Alteryx, Dbeaver, SharePoint
Understanding of data governance, data quality, and compliance-driven controls within a heavily regulated industry.
Bachelor’s degree in data science, data management, computer science, analytics, or related technical field preferred, will consider history of competency in lieu of formal education
Experience translating ambiguous objectives into structured plans, defining project scope and milestones
Ability to create clear, engaging training resources for practitioners; experience planning or coordinating technical events or workshops
Commitment to fostering a collaborative, inclusive environment where practitioners feel comfortable asking questions and building skills
Strong written and verbal communication skills; ability to translate technical concepts for diverse audiences

Responsibilities

Develop and maintain resources to help practitioners understand and navigate Citizens’ data and analytics ecosystem and to select the appropriate data assets, platforms, and tools, for their workflows
Build and maintain directories that clarify ownership of data assets and platforms and outline office hours, support channels, access instructions, and related resources, so practitioners know where to go for specific needs
Develop standards and drive adoption for data asset owners around community communications, support resources, office hours, et cetera
Partner with data asset owners, platform teams, governance partners, and practitioner groups to keep resource information current, validate recommended usage guidance, and surface gaps that may create confusion or friction for users
Curate resource assets to support practitioner needs and promote best practices, such as sample code, tip sheets, instructional videos, and other self-service resources
Develop scalable onboarding solutions in partnership with hiring managers and the data and analytics early career program to support expedited onboarding of talent
Identify practitioner gaps or friction points in adopting enterprise standards, tools, and leveraging metadata resources and work with owners to identify enhancements and solutions to facilitate adoption
Collaborate with stakeholders to ensure enablement assets and resources curated by partnering teams align with current standards, business priorities, and enterprise best practices