Data Analytics & BI Senior Specialist

OnTrac; Chantilly (VA); Remote; USD 84,000 - 126,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement plan with company  匹

Paid time off

Job summary

OnTrac is seeking a Data Analyst & BI Senior Specialist to lead the development of clear, trustworthy reporting and visualizations for the Operations organization. You will own how field performance is measured and communicated, from frontline operators to executives, and also externally to customers.

You will partner with Operations, Quality, Loss Prevention, Customer Experience, Product, Engineering, and Data Analytics teams to identify what is happening, understand why, and determine actions.

Qualifications

• 5+ years of experience in analytics, BI, or operations analysis in warehouse fulfillment/logistics/e-commerce.
• Expert-level ability to build insights-driven dashboards in Power BI or similar BI tools using large datasets.
• Strong experience with data modeling and KPI design.
• Strong SQL skills to extract, validate, and interpret operational data.
• Strong stakeholder management to influence Operations leaders and communicate with Data Engineering and Product teams.
• Familiarity with warehouse systems and event data (WMS, labor tracking, station performance).
• Experience supporting multi-site performance reviews and standardizing KPIs across a network.
• Must adhere to OnTrac’s Acceptable Use policy.

Responsibilities

• Dashboard development and reporting ownership: build and maintain standardized Power BI dashboards and reports across sites.
• KPI design and operational insights: translate goals into actionable KPIs for site and network levels.
• Data visibility & cross-functional partnership: work with teams to close data visibility gaps.
• Data requirements & business alignment: ensure data collection supports objectives with Product and Engineering.
• Data pipeline partnership & optimization: design and maintain data pipelines for accuracy and efficiency.
• Reporting governance & trusted metrics: standardize metric definitions and governance.

Skills

Power BI dashboards

SQL

Data modeling

KPI design

Stakeholder management

Warehouse systems familiarity

Multi-site analytics

Data storytelling

Tools

Power BI

Job description

OnTrac is hiring a Data Analyst & Bi Senior Specialist!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving.

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location:

Remote - This position may be performed remotely in states where the company is authorized to employ individuals.

Compensation:

The expected starting base pay range for this position is $84,000 - $105,000, with full potential base salary range over a successful candidate’s tenure in the position of $84,000 - $126,000. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

Employment Logistics:

The Data Analytics & BI Senior Specialist leads the development of clear, trustworthy reporting and visualizations for the Operations organization. This role owns how field performance is measured and communicated, from frontline operators to the executive team, as well as externally to customers. You will partner closely with Operations, Quality, Loss Prevention, Customer Experience, Product, Engineering, and Data Analytics teams to identify what is happening, understand why it is happening, and determine what actions should follow. Success requires strong analytical judgment, independent ownership, reliable reporting foundations, and clear data storytelling in a fast-paced, evolving environment.

Unpacking the Benefits:

Employees are eligible for a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave*
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.

The Must-Haves:

• 5+ years of experience in analytics, business intelligence, or operations analysis within warehouse fulfillment, logistics, supply chain, e-commerce, or a similar environment
• Expert-level ability to build insights-driven dashboards in Power BI or similar BI tools using large, complex datasets
• Strong experience with data modeling and KPI design
• Strong SQL skills, including the ability to extract, validate, and interpret operational data
• Strong stakeholder management skills, including the ability to influence Operations leaders and communicate across business stakeholders, Data Engineering, and Product teams through clear analysis and storytelling
• Familiarity with warehouse systems and operational event data, including WMS scan events, exception codes, labor tracking, and station performance
• Experience supporting multi-site performance reviews and standardizing KPIs across a network
• It is the responsibility of every position to understand and adhere to the security guidelines outlined in OnTrac’s Acceptable Use policy and to conduct their activities accordingly.

Your Mission in Motion:

A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives.

• Dashboard development & reporting ownership: Build, maintain, and monitor standardized, user-friendly Power BI dashboards and reports across sites and functions, using clear definitions and consistent reporting logic.
• KPI design & operational insights: Translate operational goals into actionable KPIs and visualizations that support decision-making at both the site and network levels.
• Data visibility & cross-functional partnership: Partner with cross-functional teams to identify, scope, and address gaps in data visibility.
• Data requirements & business alignment: Work with Product and Engineering teams to ensure the organization collects the data required to support business objectives.
• Data pipeline partnership & optimization: Collaborate with Data Engineering and Analytics teams to design, optimize, and maintain data pipelines that support data availability, accuracy, and efficiency.
• Reporting governance & trusted metrics: Establish reporting best practices through standardized metric definitions, documentation, and governance, creating a trusted single source of truth.

Paving your way to your success:

• You bring a passion for data and its ability to create meaningful business value.
• You are highly curious and eager to investigate complex operational problems.
• You are self-driven, proactive, and comfortable operating with ownership and ambiguity.
• You influence Operations leaders and communicate effectively across business stakeholders, Data Engineering, and Product teams through clear analysis and storytelling.
• You stay close to the business, build high-trust reporting, and use data to drive real-world operational improvements.

Posting Timeline:

This job posting is anticipated to remain open for at least 15 days from the date of posting.

Disclosures:

*Washington state employees are eligible for up to 56 hours of paid sick leave annually.

The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations.

Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay.

ADA Statement:

We are committed to providing equal employment opportunities to all qualified individuals. If you require reasonable accommodation to participate in the application or interview process, perform essential job functions, or access other employment benefits, please contact Human Resources.

OnTrac is proud to be an Equal Opportunity Employer

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, 'OnTrac' or the 'Company') is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace.