Data Analyste BI - Support à la production

Lindt & Sprüngli (Canada), Inc; Columbus (OH); Remote; USD 71,000 - 92,000; Full time

Job summary

Ghirardelli is seeking a data-driven Sales Operations Analyst to support key grocers and retailers from a home office in the United States. You will develop dashboards, analyze shipments and promotions, and help drive planning and forecast accuracy.

Travel is about 5% and duties include evaluating category performance, setting up trade plans, and presenting insights to internal teams and customers.

Qualifications

• Strong data analysis and reporting skills.
• Experience building sales dashboards and reports.
• Knowledge of forecasting and growth projections.

Responsibilities

• Develop and maintain sales reports, dashboards, and analyses to track shipments, consumption, distribution, promotions, and objectives.
• Support annual business planning and sales forecasts.
• Identify risks and opportunities to improve forecast accuracy.
• Analyze customer and category performance to identify growth opportunities and promotional effectiveness.
• Set up and maintain trade spending plans in XTEL system.
• Prepare customer-facing and internal presentations translating data into insights and recommendations.
• Identify opportunities to streamline reporting and improve data accuracy.

Education

Bachelor’s degree or higher

Tools

XTEL system

Job description

WHO WE ARE

At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.

Job Summary

This position will support multiple customers including, but not limited to: Meijer, HEB, and SpartanNash.

Support sales teams with reporting and actionable data that will help to achieve:

• Develop and maintain sales reports, dashboards, and performance analyses to track shipments, consumption, distribution, promotional results, and progress against business objectives.
• Support annual business planning, sales forecasts, and growth projections.
• Identify risks and opportunities to improve forecast accuracy.
• Analyze customer and category performance to identify growth opportunities and promotional effectiveness.
• Set up and maintain trade spending plans in XTEL system.
• Prepare customer facing and internal presentations that translate complex data into clear insights, recommendations, and actionable next steps.
• Identify opportunities to streamline reporting, improve data accuracy, and increase the efficiency and effectiveness of the sales planning process.
• Manage the item setup process from start to finish by collaborating with internal teams and with our distributor and retail partners.
• Manage and input all customer contracts.
• Research & validate deductions, post audits, and trade spend invoices.
• Validate seasonal item selections, POs, and PO timing.
• In addition to the duties listed, this role may encompass other related responsibilities as needed.

Preferred experience within the CPG channel (confectionary experience desirable)

Preferred direct experience with the grocery channel (Meijer experience desirable)

Preferred bachelor’s degree or higher (specialization within Business Administration, Marketing, Finance, or Accounting desirable)

This position will work out of a home office

Travel on average of 5% of time

Spends 75% of time at desk working at computer or phone

Spends 10% of time interacting with key customers for purpose of influencing business results

Spends 10% of time observing conditions in retail outlets, attending off‑site sales meetings and performing other miscellaneous activities

Occasional to Constant Repetitive Fine Manipulation (keyboarding, ten key, writing)

Rare to Occasional ability to lift and carry up to 50 pounds

Salary range: $71,100 - $92,400