Data Analyst - Operations Insights & Self-Service Analytics

Rocket Money

Oregon

Hybrid

USD 120,000 - 160,000

Full time

14 days+

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Benefits offered by this job

Health, Dental & Vision Plans

Life Insurance

Disability Insurance

401k Matching

Stock Purchase Program (TMSPP)

Learning & Development

Tuition Reimbursement

Unlimited PTO

Daily Lunch, Snacks & Coffee (in‑house

Commuter benefits (in‑office)

Job summary

Rocket Money is hiring a Data Analyst to partner with Operations and Customer Support to drive data-informed decisions and improve member outcomes. You will shape measurement, deliver insights, and build self-service analytics across teams.

The role emphasizes strong SQL, experience with Looker/Tableau/Databricks or PowerBI, and a proactive approach to turning data into action within a fintech context.

Qualifications

4+ years of experience in data analytics.
Strong SQL skills and data systems knowledge.
Experience partnering with operations teams to drive product improvements.
Proficiency with BI tools such as Looker, Tableau, Databricks or PowerBI.

Responsibilities

Partner with operations and customer support to own complex analytic work end-to-end.
Build dashboards, metric definitions, reusable queries, and documentation for self-service analytics.
Lead high-impact ad hoc analyses to surface opportunities and inform recommendations.
Mentor teammates through reviews and collaboration while balancing rigor and speed.

Skills

Advanced SQL

Operations collaboration

Stakeholder management

AI tooling awareness

Analytics storytelling

Tools

Looker

Tableau

Databricks

PowerBI

DBT

Airflow

Job description

The role emphasizes strong SQL, experience with Looker/Tableau/Databricks or PowerBI, and a proactive approach to turning data into action within a fintech context.

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