Data Analyst - BITS

State of Colorado; Denver (CO); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical and dental health plans

Health Savings Account

Paid holidays and leave

Remote work arrangements for eligible

Job summary

Colorado Department of Human Services (CDHS) is seeking a data analyst to perform complex data analysis, manage data sources, and produce insightful reports for HR and leadership.

You will design data processes, build SQL structures, and collaborate with stakeholders to translate data into actionable recommendations. Hybrid work arrangement with some in-office presence is available.

Qualifications

• Six years of experience in Data Analysis or related work.
• Combination of education and experience equal to six years.
• Familiarity with SQL Server, Tableau, AppSheets, JavaScript, Python or R, and Excel.

Responsibilities

• Perform data analysis from multiple sources to identify trends and insights.
• Design, implement, and maintain data management processes and systems.
• Create SQL databases with efficient structures and write optimized queries.
• Develop reports and dashboards for HR and CDHS leadership.
• Collaborate with stakeholders to define analytic needs and translate data into action.

Skills

Data analysis

Data management

Reporting

Education

Six years combined education/experience in Data Analysis or related field

Tools

SQL Server

Tableau

AppSheets

JavaScript

Python/R

Excel

Job description

Business Innovation, Technology and Security (BITS)

Operations & Strategy provides management and oversight for key administrative and technical services that enables CDHS to achieve their goals. It is responsible for a number of support functions to make our agency as efficient, effective and impactful as possible. Operations & Strategy comprises Human Resources; Facilities Management; Audit; Business Innovation; Technology and Security; Emergency Management; Legal; Performance Management; Communications; Project Management; and Leadership & Organizational Development.

Business Innovation, Technology, and Security (BITS) is responsible for managing the Department’s information technology (IT) providers, including relations with the Governor’s Office of Information Technology (OIT). The division serves as the main point of contact for departmental issues involving technology resources and needs and coordinates activities with the program staff for IT support, operations, maintenance, modernization and implementation of new IT systems.

Hybrid Work Assignment

Minimum of 2 days per week in the office

Please note: These working arrangements are subject to change

Duties

Data Analysis

• Performs simple to highly complex data analysis using data from multiple data sources to identify trends, patterns, and correlations, summarizes findings and presents data-derived insights to HR team members, HR leadership and other CDHS employees and leadership.
• Researches, evaluates, and analyzes HR data to determine HR metrics and create compelling stories, charts and graphs that drive business to action.
• Consults with HR team members, HR leaders, AS leaders, and CDHS leaders to define their analytic needs and determine the best way to address those needs.
• Supports CDHS leadership team to identify business challenges; use fact-based solutions and data analysis to help influence changes to operations, processes, or programs.
• Investigates problems and applies both quantitative and qualitative methodologies towards recommending solutions.
• Provides guidance, training, and subject-matter expertise to other staff in asking appropriate questions, selecting the right metrics, interpreting the data, and translating data into actionable recommendations.
• Builds relationships with business leaders to better understand their business and human capital needs, including identifying and determining the appropriate data to be analyzed to support the objectives of key stakeholders.
• Documents model assumptions and processes.

Data Management

• Performs simple to complex data manipulation and aggregation of data from multiple HR data sources.
• Designs, develops, and implements data management processes, procedures, and systems.
• Manipulates and manages large, complex databases, spreadsheets, and queries.
• Create SQL databases with efficient structures. Write optimized queries, views, and triggers for integration with other applications. Maintain high standards of data quality and integrity. Understand issues related to network performance and security.
• Consults with others to understand the HR systems currently available, what data and how data is stored/contained within the system and the best way to pull data from the system.
• Collaborates with stakeholders to determine the type of data to be reported on and incorporates this information into the CDHS HR database.
• Collaborates with stakeholders to design, build, and automate key HR metrics.
• Reviews data input and output reporting for accuracy.
• Maintains data integrity.
• Creates and maintains audits of various data sets and measures results against various metrics.
• Looks for new ways to create efficiencies and increase integrity of data.
• Researches trends, best practices, and emerging technologies that impact HR analytics.
• Become proficient in any and all new software/technology adopted by CDHS.
• Performs data back-up and archival on a regular basis.

Reporting

• Creates simple to complex queries and reports, utilizing multiple data sources, for HR and CDHS.
• Create and maintain standard operating procedures for report creation and criteria used to create reports.
• Standardizes queries wherever possible for recurring requests.
• Actively monitor the data analyst shared email account and ensure all inquiries are responded to in a timely manner.
• Implements and maintains protocols and procedures for reporting data on a daily, weekly, monthly, quarterly and/or yearly basis.
• Produces reports as requested by HR and CDHS employees, including requests to meet obligations for the AGs office, DPA, CORA and legislative requests.
• Debugs and optimize existing queries, views, and tables to improve performance.

EXPERIENCE ONLY

Six (6) years of relevant experience in Data Analysis or other occupation related to the work assigned to this position

EDUCATION AND EXPERIENCE

A combination of related education and/or relevant experience in Data Analysis or occupation related to the work assigned equal to six (6) years.

Preferred Qualifications

• Experience working with SQL Server
• Familiarity with R or Python
• Familiarity with Tableau
• Familiarity with AppSheets
• Familiarity with JavaScript
• Familiarity with Excel and other MS Office applications

Conditions of Employment

• Standard background check and reference check required
• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.
• Travel in-state will be required
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must: Disclose that information on the application. Explain why the prior termination or resignation should not disqualify you from the current position. Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

About Us & Benefits

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS.

In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short-and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• State of Colorado Employee BenefitHub Resource Center
• Employee Wellness program
• Excellent work-life programs, such as flexible schedules, training and more
• Remote work arrangements for eligible positions
• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values

• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
• Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment. This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [e-mail].

EEO Statement

*The State of Colorado is an equal opportunity employer*

We are committed to increasing a “Colorado for ALL” of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.