Data Analyst at An IT Service Company

Talentzo Delhi; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Talentzo Delhi seeks a data/CS-oriented professional to translate client processes into digital workflows, drive end-to-end implementations, and ensure long-term customer success. You will validate data with SQL/Excel, build dashboards, and support API integrations while collaborating with stakeholders.

The ideal candidate has experience in customer success, analytics, and operations, with advanced SQL, strong Excel, and excellent communication skills to thrive in ambiguous environments.

Qualifications

• Experience in Customer Success, Consulting, Operations, or Analytics.
• Advanced SQL skills are required.
• Strong Excel and data-handling skills are essential.
• Basic understanding of APIs and system integrations is preferred.
• Experience with dashboards, reporting, and business metrics is desirable.
• Strong problem-solving and analytical skills are required.
• Ability to work independently in ambiguous environments.
• Strong communication and stakeholder management skills are essential.

Responsibilities

• Understand client processes and convert them into digital workflows.
• Identify inefficiencies and improve business processes.
• Manage end-to-end implementation, onboarding, and go-live.
• Validate data and reporting using SQL and Excel.
• Build dashboards based on business metrics.
• Support API integrations and troubleshoot issues.
• Drive platform adoption and long-term customer success.

Skills

Advanced SQL

Excel

Data handling

Problem solving

Analytical thinking

Communication

Stakeholder management

Independent work

Tools

APIs

System integrations

Job description

Responsibilities

• Understand client processes and convert them into digital workflows.
• Identify inefficiencies and improve business processes.
• Manage end-to-end implementation, onboarding, and go-live.
• Validate data and reporting using SQL and Excel.
• Build dashboards based on business metrics.
• Support API integrations and troubleshoot issues.
• Drive platform adoption and long-term customer success.

Preferred candidate profile

• Experience in Customer Success, Consulting, Operations, or Analytics.
• Advanced SQL skills.
• Strong Excel and data-handling skills.
• Basic understanding of APIs and system integrations.
• Experience with dashboards, reporting, and business metrics.
• Strong problem-solving and analytical skills.
• Ability to work independently in ambiguous environments.
• Strong communication and stakeholder management skills.