Data Analyst

Compunnel, Inc.; Town of Texas (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Compunnel, Inc. is looking for a Data Analyst in the Town of Texas to join their DXI Data Exchange Implementation team. The role involves direct client interaction, ensuring the successful transition and maintenance of data files.

This position requires proven project management skills, customer service expertise, and the ability to work both independently and collaboratively. The successful candidate will engage with clients to determine their data needs while managing project tasks effectively.

Qualifications

• Proven interpersonal skills.
• Ability to work under management direction and independently.
• Excellent customer service skills and attention to detail.

Responsibilities

• Analyze client file needs to determine fit for services.
• Elicit and collect business requirements.
• Support client-facing call support.
• Drive best practices to meet project timelines.

Skills

Interpersonal skills

Project management

Customer service

Organizational skills

Technical and business social skills

Ability to work independently

Job description

Job Summary

The Data Analyst is a member of the DXI Data Exchange Implementation team responsible for working directly with clients and their vendors, coordinating the transition or changes to their inbound and outbound data files. The role supports end-to-end project goals to ensure overall project success.

Key Responsibilities

• Analyze client file needs to determine accurate fit for services.
• Elicit and collect business requirements within assigned projects.
• Assist in solution creation, testing, and enablement.
• Support client-facing call support.
• Drive standard methodologies to meet individual timeliness requirements.
• Complete assigned project tasks timely with high quality.
• Prioritize multiple concurrent objectives, projects, and tasks.
• Allocate time effectively for assigned objectives.
• Present identified irregularities in task outputs to the appropriate parties.

Required Qualifications

• Proven interpersonal skills.
• Proven project management skills.
• Ability to work under the direction of management in a team environment and independently.
• Technical and business social skills, with the ability to explain complicated scenarios.
• Professionalism in assisting clients while following measurable business goals.
• Ability to establish rapport and show appreciation to clients.
• Effectively use internal resources to arrive at the right solution.
• Excellent customer service skills with perseverance to resolve issues and process transactions accurately.
• Initiative for acquiring expertise and knowledge to optimally resolve customer issues.
• Contribute ideas to the Quality Improvement Process.
• Motivated and committed to excellence; positive demeanor and "can do" work ethic that drives results.
• Willingness to learn and support multiple tasks.
• Exhibit strong organizational skills and attention to detail.
• Experience interacting with external clients and internal business partners.
• Ensure written communication is understood, avoid technical jargon, and use appropriate tone for the audience.
• Build credibility and trust with diverse stakeholders.
• Flexibility to work under the direction of management in a collaborative setting and/or independently.
• Relish challenges as opportunities to learn and address ambiguity with resourcefulness.
• Self-starter, self-managed, results-oriented, and motivated with the ability to work independently to deliver results.

Preferred Qualifications

• Experience in implementations.
• Experience in operations.