Data Analyst

Disneyland Hong Kong; New York, Santa Monica (NY, CA); On-site; USD 99,000 - 134,000; Full time

Job summary

An innovative company is seeking a Data Analyst to join their Subscriber Lifecycle Analytics team. This role focuses on analyzing subscriber churn across a range of streaming services, utilizing advanced data analysis and visualization techniques. You will collaborate with various business units to provide actionable insights that drive strategic decision-making. The ideal candidate will possess strong SQL skills and experience with data visualization tools, along with a solid understanding of business strategy. This is a fantastic opportunity to make a significant impact within a dynamic and growing organization.

Qualifications

• 3+ years of Data Analytics experience with proficient SQL skills.
• Strong analytical skills to apply business strategy to data analysis.
• Experience with data visualization tools like Tableau or Looker.

Responsibilities

• Translate complex business questions into SQL for analysis.
• Communicate trends and churn drivers to various stakeholders.
• Create and maintain operational dashboards to track performance.

Skills

SQL

Data Analysis

Data Visualization

Analytical Skills

Business Strategy

Education

Bachelor’s degree in Analytics

Bachelor’s degree in Computer Science

Bachelor’s degree in Statistics

Bachelor’s degree in Economics

Bachelor’s degree in Mathematics

Bachelor’s degree in Marketing

Tools

Tableau

Looker

Job description

About The Role

The Subscriber Lifecycle Analytics team is looking for a Data Analyst who will help to measure, understand, and take action to mitigate subscriber churn across a growing ecosystem of Disney’s streaming service offerings (Disney+, Hulu, and ESPN+). Our team’s expertise is exploratory data analysis, advanced reporting, data visualization and storytelling to deliver actionable insights and provide recommendations to drive business decision-making.

This team collaborates cross-functionally across the Direct to Consumer organization as well as with stakeholders from business units across The Walt Disney Company to generate insightful, compelling, and strategic analyses. This role will build strong relationships and partner closely with Finance, Business Operations, Business Strategy, and other Analytics teams to ensure the business understands complex retention trends and implications for strategic decision making. The team’s work will drive the development of business and operational plans that are expected to have broad influence at all levels of the organization.

Responsibilities

• Translate complex business questions into SQL including proper cohorting, calculations, filtering criteria and/or aggregations
• Communicate complex trends and churn drivers to a wide array of business stakeholders with varying technical expertise from operational teams to executive audiences, both in oral presentations and via written reports
• Partner with other Analytics teams to analyze retention performance of key business initiatives across content, engagement, and marketing domains
• Create and maintain operational dashboards in Tableau and Looker to understand performance over time, enable efficient exploratory analysis, and equip partners with self-serve tools
• Partner closely with business stakeholders (Product, Business Operations, Finance, Marketing etc.) to identify and unlock opportunities for improved subscriber retention

Required Qualifications

• Bachelor’s degree in Analytics, Computer Science, Statistics, Economics, Mathematics, Marketing, or related field
• 3+ years of Data Analytics experience with proficient SQL skills
• Strong analytical skills with the ability to apply business strategy to data analysis and recommendations,and communicate insights clearly to stakeholders
• Ability to think strategically, analyze and interpret first and third party information
• Experience manipulating large data sets and interpreting data trends using a multitude of disparate data sources and tools
• Experience with data exploration and data visualization tools like Tableau or Looker
• Strong analytical and technical skills to troubleshoot issues, analyze the cause, quickly come-up with possible solutions, document the changes, and communicate organizational impact
• Strong experience in documenting the data requirements, data strategy, data rules (standardization, cleansing, and validation)

Desired Qualifications

• Experience in the streaming media industry and/or supporting a direct-to-consumer or subscription-based product
• Experience presenting data stories to executive audiences

Additional Information

#DISNEYTECH

工作概要:

About The Role

The Subscriber Lifecycle Analytics team is looking for a Data Analyst who will help to measure, understand, and take action to mitigate subscriber churn across a growing ecosystem of Disney’s streaming service offerings (Disney+, Hulu, and ESPN+). Our team’s expertise is exploratory data analysis, advanced reporting, data visualization and storytelling to deliver actionable insights and provide recommendations to drive business decision-making.

This team collaborates cross-functionally across the Direct to Consumer organization as well as with stakeholders from business units across The Walt Disney Company to generate insightful, compelling, and strategic analyses. This role will build strong relationships and partner closely with Finance, Business Operations, Business Strategy, and other Analytics teams to ensure the business understands complex retention trends and implications for strategic decision making. The team’s work will drive the development of business and operational plans that are expected to have broad influence at all levels of the organization.

Responsibilities

• Translate complex business questions into SQL including proper cohorting, calculations, filtering criteria and/or aggregations
• Communicate complex trends and churn drivers to a wide array of business stakeholders with varying technical expertise from operational teams to executive audiences, both in oral presentations and via written reports
• Partner with other Analytics teams to analyze retention performance of key business initiatives across content, engagement, and marketing domains
• Create and maintain operational dashboards in Tableau and Looker to understand performance over time, enable efficient exploratory analysis, and equip partners with self-serve tools
• Partner closely with business stakeholders (Product, Business Operations, Finance, Marketing etc.) to identify and unlock opportunities for improved subscriber retention

Required Qualifications

• Bachelor’s degree in Analytics, Computer Science, Statistics, Economics, Mathematics, Marketing, or related field
• 3+ years of Data Analytics experience with proficient SQL skills
• Strong analytical skills with the ability to apply business strategy to data analysis and recommendations,and communicate insights clearly to stakeholders
• Ability to think strategically, analyze and interpret first and third party information
• Experience manipulating large data sets and interpreting data trends using a multitude of disparate data sources and tools
• Experience with data exploration and data visualization tools like Tableau or Looker
• Strong analytical and technical skills to troubleshoot issues, analyze the cause, quickly come-up with possible solutions, document the changes, and communicate organizational impact
• Strong experience in documenting the data requirements, data strategy, data rules (standardization, cleansing, and validation)

Desired Qualifications

• Experience in the streaming media industry and/or supporting a direct-to-consumer or subscription-based product
• Experience presenting data stories to executive audiences

Additional Information

#DISNEYTECH

The hiring range for this position in Santa Monica is $95,300 to $127,800 per year and in New York is $99,900 to $133,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

其他資訊:

DISNEYTECH

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