Data Analyst

AvePoint; Jersey City (NJ); On-site; USD 85,000 - 110,000; Full time

Job summary

AvePoint is seeking a highly analytical Data Analyst to support and scale our global partner business. In this role, you will analyze data across our partner ecosystem—including sales performance, customer usage, licensing, and marketing—to provide insights into how our partners drive revenue growth, customer adoption, and long-term retention.

Your work will help leadership make decisions on where to invest, which partners to prioritize, and how to grow our channel business effectively.

Qualifications

• Bachelor’s degree in Data Science, Statistics, Business Analytics, Computer Science, or a related field.
• Master’s degree preferred.
• 3+ years of data analysis experience in a SaaS or technology environment.
• Experience with SaaS B2B performance metrics such as ARR, NR, and GRR analysis is a plus.
• Proficiency in SQL, Python or R, and data visualization tools.

Responsibilities

• Partner Performance Analysis: analyze revenue growth, pipeline, and customer expansion by region, channels, and segments.
• Partner Health & Engagement: develop lifecycle metrics and scorecards for engagement, product adoption, customer satisfaction, and training participation.
• Revenue & Forecasting Support: report on ARR, renewals, and pipeline to help leadership understand growth trends and risks.
• Customer & Partner Relationship Insights: analyze transitions between direct and partner channels and identify expansion opportunities.
• Partner Marketing Analytics: measure the impact of partner-driven campaigns on new partner acquisition and existing partner growth.
• Predictive & Strategic Analysis: build models to identify high-growth and at-risk partners and opportunities to improve coverage.
• Dashboarding & Executive Reporting: create executive-ready dashboards and insights for sales, marketing, and partner teams.
• Cross-Functional Collaboration: align on metrics with Sales/Go-To-Market, Partner Programs, Marketing, RevOps, and Finance.

Skills

Analytical thinking

Communication

Attention to detail

Business acumen

Team player

Education

Bachelor’s degree in Data Science/Statistics/Business Analytics/CS

Master’s degree preferred

Tools

SQL

Python/R

Power BI

Tableau

Dynamics CRM

Gainsight CS

Everstage

Segment Marketing

DealHub

OutReach

ZoomInfo

Job description

Job Summary:

AvePoint is seeking a highly analytical Data Analyst to support and scale our global partner business. In this role, you will analyze data across our partner ecosystem—including sales performance, customer usage, licensing, and marketing to provide insights into how our partners drive revenue growth, customer adoption, and long-term retention. Your work will help leadership make decisions on where to invest, which partners to prioritize, and how to grow our channel business effectively.

Key Responsibilities:

• Partner Performance Analysis
  Analyze how partners contribute to revenue growth, pipeline creation, and customer expansion across regions, channels,andsegments.




• Partner Health & Engagement Insights
  Developlifecyclemetrics and scorecards to assess partner effectiveness based on engagement, product adoption, customer satisfaction, and training participation.




• Revenue & Forecasting Support
  Support reporting on recurring revenue (ARR), renewals, andpipeline, helping leadership understand growth trends and risks within the partner ecosystem.




• Customer & Partner Relationship Insights
  Analyze how customers move between direct sales andpartners, andidentifyopportunities for expansion and retention through partner channels.




• Partner Marketing Analytics
  Measure the impact of partner-driven campaigns and initiatives on newpartneracquisition and existingpartnergrowth.




• Predictive & Strategic Analysis
  Build models toidentifyhigh-growth partners, at-risk partners, and opportunities to improve partner coverage or investment.




• Dashboarding & Executive Reporting
  Create clear, executive-ready dashboards and insights that help sales, marketing, and partner teamstake action.




• Cross-Functional Collaboration
  Partner with Sales/Go-To-Market, Partner Programs, Marketing,RevOps, and Finance toalign onmetrics, reporting, and business priorities.

Qualifications:

• Education: Bachelor’s degree in Data Science, Statistics, Business Analytics, Computer Science, ora relatedfield. Master’s degree preferred.




• Experience: 3+ years of experience in data analysis, preferably in a SaaS or technology environment, with a focus on customer data analytics. Experience in SaaS B2B performance metrics such as Annual Recurring Revenue, Net Recurring Revenue, and Gross Recurring Revenue analysis is a plus.




• Technical Skills: Proficiencyin SQL, Python/R, and data visualization tools (e.g., Power BI, Tableau)a must. Experience with customer systems such as CRM systems (e.g., Dynamics CRM, PRMs), Gainsight CS,EverstageCommission, Segment Marketing,DealHub,OutReach, andZoominfoexperience are also a plus.




• Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.




• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively.




• Attention to Detail: High levelof accuracy and attention to detail in data handling and analysis.




• Business Acumen: Understanding ofsales, marketing, and customer success processes and how data can inform strategy and decision-making.




• Team Player: Ability to work collaboratively in a fast-paced, dynamic environment

The Salary Range for this role is $85,000 - $110,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions—apply even if your expectations fall outside the range.

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